Search Results: 12 vacancies
...resolution Service Level Agreement (SLA).
Responsibilities:
Lead a team of shift Engineers in 24x7 Network Operation Centre (NOC) to perform network surveillance and carry out fault management support for network elements and related services running on...
...sourcing project Coordinate with Line and Bidders to ensure Technical and Commercial Bid Evaluation performed with CMCP and Regional/NOC requirements.
Develop and acquire approvals for Award Recommendation documentation as per Governance Framework in respective regions...
...network upgrading and optimization
5)Provide 24/7 2nd level technical support
6)Handle the trouble ticket and work closely with the NOC, engineering, field technicians and manage the SPMS within the SLA
7) Installs hardware products and configurations at customer...
...!
UCT is looking for a talented Engineer I to join us in Malaysia!
Essential Duties and Responsibilities
Review and ensure NOC and S.O configurations accuracy.
Creating and submitting Engineering Changes through Agile.
Coordinate the ECOs/MCOs/DEVs/ECRs...
...sound understanding of what ITIL is and MS office packages.
Preferably with at least 1 to 2 years of work experience in an IT / NOC/ Managed Services environment
You will have demonstrable problem solving skills
An analytical and systematic approach in resolution...
...requested.
Qualifications
Minimum 5 years of working experience in network operations, preferably in a Network Operations Center (NOC) environment.
Strong technical knowledge and experience in network infrastructure, specifically with Cisco, Huawei, F5, Palo Alto,...
...AV Solutions 5. Remote working solutions 6. 24 X 7 IT Services 7. Microsoft Licenses, Migrations 8. 24*7 Managed SOC 9. 24*7 Managed NOC 10. IT smart hands support services 11. Data protection and management 12. Security protection and disaster recovery 13. Vulnerability...
...and different internal Product groups to launch new services and processes
Constantly monitor effectiveness of processes, improve NOC operation and processes
Optimally plan and deploy shift roster
Share knowledge with the team about case studies and approaches...
...reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
Provide constructive...
...related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant...
...project Coordinate with Line and Bidders to ensure Technical and Commercial Bid Evaluation performed in accordance with CMP and Regional/NOC requirements.
Develop and acquire approvals for Award Recommendation documentation as per Governance Framework in respective...
...colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant...