About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
...contact channels, including voice, email, online chats, case management, etc.
-Setting... ...problems and providing support to the customer, ensuring a high level of satisfaction.... ...escalations related to manager callbacks and service recovery cases via emails.
-This position...
Requirements:
Qualification:
- Minimum STPM, Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT industry.
- Strong data analytical and tabulation, communication skills and excellent presentation...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators)
-Be aware of TaskUs policies and keep things confidential
-Provide feedback to management concerning possible problems...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate with... ...for Management.
-To assist in the implementation of Service Development Projects including customer satisfaction surveys, service...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience... ...to either our licensed sales or service teams! Don’t worry about licensing fees;... ...departments
~Communicate effectively via online chat
~Miscellaneous duties as required...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication/Remittance
(Shift Work + Public Holidays)... ...issues with International Balance Transfer and Cross Border Payment services.
-Respond to customer inquiries and requests through...
We are looking for a dedicated and energetic field service engineer to join the high growth IOT (internet of things) industry! If you... ...troubleshooting steps.
-Create documentation and training materials for customers.
[Apply now at
; JOB REQUIREMENTS:
-A degree in...
...SMEs ease their financial management burden, so they can focus on what matters most: building the business.
We are looking for a Customer Success Specialist who is ready to understand our customer goals, offer out-of-the-box advice, and become the voice of our team;...
...Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.The... ...-Communicate with clients regarding the company’s products and services via telephone, email and live chat
-Complete any ad hoc...
...experience in Contact Centre operation with at least 3 years experience in Management level exposure.
-Candidates from Financial Service/Banking sector background will be added advantage.
-Leadership characteristics and excellent interpersonal skills.
-Fluent...
...regular input on all account activities, including status and call reports
-Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all offerings to the client.
-Ensure...
- To work on the IT service management and operational support handling.
-To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis and prevention is identified.
-To ensure...
...countries worldwide Job Description
About the Role:
We are looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar South. This role will be reporting to the Head of Advertising & Partnerships.
On this specific...
...development tactics for new and existing customers; to build a sustainable competitive... ...migration for Aeon suite of digital product and services.
-Pursues and support the... ...with ability to interpret and translate online and offline customer behaviours into strategic...
...the growth of the number one food delivery service in APAC with visibility in Europe, MENA,... ...TOM.
Build the business position for online and offline partnerships for branding and... ...and presentation in English.
~ Strong customer service orientation and experience in a client...
...sales and marketing administrative tasks.
-Provide excellent customer service and educate clients on product usage.
-Generate... ...company to market exposure and promote brand image for offline and online marketing campaigns.
-Assist with ad-hoc assignments as required...
Job Summary:
Highly motivated and customer-focused individual which responsible for answering... ...related to digital banking products and services, and providing excellent customer... ...customers.
-Assisting customers with online banking, mobile banking, and other digital...
-To provide Authorization Services to cardholders and merchants in order to support card... ...risk and preserve the organization and customer interest.
-To attend and hold responsibility... ...-Proactively review and monitor the online fraud alert system to mitigate fraud...
...is processed accurately and on time using online cloud payroll system.
-Ensure all... ...client's employees.
-Assist with tasks on customer invoicing, sending of statement of... ...paperwork, communicating and managing Centry's service providers (vendors) and clients.
-...
...the vertical thereby increasing bouquet of products and services
~Create a vision for the category, iterate on new types of insurance & financial products, iterate new customer experience towards entirely online journeys, run the team to operate the category
~Monitor...
...RESPONSIBILITIES:
-Social Media Posting
-Content writing
-Online Research
-Events Planning
-Deal with Suppliers for... ...field)
-Marketing handling experience in the financial services sector is a definite plus
-Good oral and written skills in...
...knowledge, excellent communication & strong interpersonal skills.
Customer centric marketer with an inquisitive and passionate brand... ...and statistical analysis with ability to interpret and translate online and offline customer behaviours into strategic activities....
..., PR, content creation, email marketing, and paid advertising
-Optimize digital channels to drive website traffic, customer engagement, and online sales.
-Oversee the launching of new products into the market
-Product marketing - Collaborate with the product...
...your responsibilities include:
-Driving new leads through online and offline initiatives
-Actively turning leads into conversions... ...Establishing and maintaining partnerships with our clients and customers
About NovaLearn
Want to make a real, lasting change in the...
...player who knows how to solve complex issues in conjunction with others
High ability to work independently
High service orientation and customer skills
Ability to work under pressure and tight deadlines
Open to a fast paced and changing landscape
Problem...
...Key Roles
-Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth... ...discipline.
-A natural team player attitude.
-Excellent customer service and a good communicator. Communicate effectively in English...
...Support Engineer provide 24x7 technical assistance for the company's customers as well as the company's Service Engineers.
Support Engineer is the most important interface between customers, project teams and development (R&D).
RESPONSIBILITIES & MAIN DUTIES...
...that goes live on the platform meets quality standards
Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
Qualifications
~2 - 3 years’ experience within a client management role preferable
~ Proven B2B sales...
...data science and analytics, preferably in B2C e-commerce or financial services.
-Proven experience in some of analytics use cases, namely, lead gen and acquisition, targeted marketing, customer segmentation, cross-selling, personalization, and customer lifetime value...