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- Job description As a Customer Service Agent, your role involves quickly responding to customer inquiries via live chat and email, ensuring accurate information delivery and assistance with orders and products. You'll handle complaints effectively, maintaining professionalism...
Transcosmos
Cheras, Kuala Lumpura month ago - ...sound knowledge & experience in ocean freight operation (Import & Export) manage day to day shipment arrangement Knowledge in custom clearance procure in import & export of... ...English Meeting client expectation and service satisfaction, keeping the client engaged and...
- ...insurance broker, repacking company, hauler and etc Attend to customer's request, queries, complaints and etc Advise client on the... ...with vendors Collaborate with Sales, Finance, and operation to verify pricing structures and shipment mode. Resolve billing...
- ...Description We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Assistant/Executive. This role plays a key part in ensuring... ...with internal departments (sales, operations, logistics, accounting) to ensure smooth and...
- ...Job Scope : To provide customer support such as handle customer inquiries, resolving issues and complaints, processing transactions and requests. Documenting interactions, provide product or service guidance and gather customers feedback. Prepare relevant reports...
- ...Ticket Reimbursement (Hired Only) JOB DESCRIPTIONS: ⟡ Answering customer’s questions via phone and/or live chat ⟡ Maintaining and... ...customers. ⟡ Collecting and analyzing customer’s feedback for service improvement. QUALIFICATIONS: ⟡ High School | College Degree...
Horizon Network
Kuala Lumpura month ago - ...Our company's activity is principally in property investment and the operation and management of a shopping complex. Business Unit : Customer Service Designation: Officer & Executive Job’s Description :- To manage shoppers/tenants & external shopper’s complaint...
MYR 60,000 - 84,000 per year
...meaningful connections with their customers and partners. Job... ...order performance and customer service metrics, contributing to... ...successful Customer Service Executive should have: ~Brings hands-... ...continuous improvement and operational excellence What's on Offer...- 根據航運國際貿易術語準備報價 向供應商（承運人、海外代理商、保險經紀人、重新包裝公司、運輸商等）提交費率查詢/談判 處理客戶的要求、疑問、投訴等 根據客戶提供的 HS 代碼，就進出口要求和可減免的關稅（如有）向客戶提供建議 直接與海外/國內代理商聯繫，了解裝運安排/狀態 協助銷售支援/定價以及與供應商的談判 與銷售、財務和營運部門合作，驗證定價結構和運輸方式。 解決帳單差異和定價錯誤，必要時升級複雜問題。 保持對定價政策和費率表的最新了解。 提供有關定價趨勢和客戶關注點的回饋，以幫助優...
- ...MGC MAINTENANCE SERVICES SDN BHD (MGC) started as a family owned business which was converting from Megacare Maintenance Services incorporated... ...as the leading cleaning service company in Malaysia. Operations managers plan, oversee and coordinate the daily operations of...
- ...industries that enable efficient and sustainable operations. Our products include mechanical seals... ...0 people worldwide. We partner with our customers to help them keep their operations safe,... ...Job Description Prepare sales and service quotations for related products and...
- SCOPE: • Strong communication skills • Customer Service Skills • Problem solving ability • Assist with placement of orders, refunds, or exchanges... ...and address any negative feedback promptly. • Work with Operations to provide status updates to customers on their shipment...
MYR 21,600 per year
...transformation forward. The Role Key Responsibilities Customer Service: Be the professional voice of TeKnowCAD, responding and... ...services to provide accurate information to customers Operations: Support daily operational tasks to ensure smooth...- ...-Manage inbound and outbound calls by providing optimum service to customers. -Resolve customer service enquiries and issues promptly... ...technical or software difficulties, or any issues preventing the execution or completion of the assigned tasks within the stipulated...
- ...distribution, and manufacturing of frozen and refrigerated food products. As they are expanding, they are looking for a Customer Service Executive to join the team in Kajang. Job Responsibility: Answer and manage incoming customer calls in a professional and...
- ...important role in -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other... ...products. -Exceeding customer expectation in terms of customer service and accurate information. [Apply now at ; JOB...
- ......and lots more! What would you be doing: Retain the existing customers by building a good rapport and providing customer satisfaction. Delivering excellent customer service to customers via live chats. Providing accurate information on products and...
- ...validate shipping documents/COO, process customs clearance, and coordinate delivery to... ...~Monitor 3PL performance to meet agreed service levels and lead times in line with Company... ...times, reduce logistics costs, and improve operational efficiency per group standards....
- ...associated with a globally diversified organization that operates with a set standard of values, ethics, and work culture? Very... ..., are you keen to be part of a global contact centre servicing its own customers? If you are looking for a career and not just a job, at Shangri...
- ...clients regarding outstanding payments for upcoming seminars. -Customer Support and Issue Resolution - Handle customer inquiries,... ...- Provide accurate information about the company’s events and services. - Maintain positive client relationships to enhance brand loyalty...
- Job Summary Responsible for managing and handling customer interactions to ensure efficient, effective, and excellent customer service throughout the logistics and supply chain operations. Key Responsibilities -FCL Export Booking - ensure that bookings are placed...
- ...Customer Service Executive Location: Kuala Lumpur, Malaysia Industry: e-Commerce / Digital Services Employment Type: Full-Time About the Role We are looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role...
MYR 2,300 - 2,800 per month
...Summary: We are seeking a highly motivated and skilled Customer Service Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. The Customer Service Executive will...- ...notes) and follow-up on order progress as per plan. Handling customer’s enquiries and complaints with the relevant internal... ...Requirements: ● Minimum 2 years relevant experience in Customer Service or Administrator, preferably in FMCG industry. ● Hands on experience...
- ...English (Read and write). # Minimum 1 year experience in Customer Services field (Call Center is advantageous). # Basic Salary based... ...appointment queries and complaints according to the standard operating procedures set by the campaign). # To provide customers with...
- ...Greenpen Freight Services Sdn Bhd was incorporated in 1990. Since then the company has made remarkable progress in the logistics and warehouse, customs brokerage, shipping, and vessel operations. * Make booking with liner & forwardto customer once avialable * Arrange...
- 🌴 CocoFans is Hiring an Admin and Customer Service Executive Are you the person everyone turns to when they need clear answers and seamless organisation? Do you thrive on solving problems, supporting teams, and delighting customers? Join CocoFans and keep our engine—and...
- ...Shopee and Lazada. MEDICOS E-Commerce is known for it's 5-Star rated service, with 99% positive store ratings. In this role, you will play an integral part in maintaining MEDICOS's 5-Star customer service, by providing excellent pre and post-purchase service. Responsibilities...
- ...multichannel integration platform to enhance the customer experience for all clients. This initiative provides integrated customer service while diversifying its business. Through... ...as Microsoft Office, and the ability to operate in electronic customer systems are...
- -To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future... .... Air freight / Warehousing / Transport etc.). -Customer Service is required to prepare quotation within the same day after received...
