...CORE WORK ACTIVITIES
Managing Day-to-Day Operations
• Orders and manages necessary supplies. Ensuring workers have supplies,... ...skills.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Solicits employee feedback...
...ensure efficiency and effectiveness of operations
Ensure quality and authenticity of offerings and service across all outlets in order to consistently deliver memorable food and beverage experiences for all guests
Drive high levels of guest satisfaction through the...
...Property Operations Support
• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations....
...of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines....
...working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary...
...interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete...
...strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent...
...Implementing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed...
...guidelines, continuously seeking opportunities for improvement.
Participate in site inspections and assist in the next steps process as needed.
Create and maintain a calendar of events.
Prepare critical paths involving everyone's roles for successful collaborations...
...using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations...
...credit control and collection, payments, purchasing, warehousing, Cashiering and F&B Cost Control.
Formulate and review accounting processes/policies to ensure accounting and financial reports accurately reflect the conditions of the business and provide reliable...