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...their agreements products/offers into the system accurately
To fulfill the daily, week and monthly KPIs
To attend inbound and outbound call
Job Requirements
SPM
Can start immediately
Good communication skill & written in both Bahasa Malaysia & English...
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-47081 At AIA we’ve started an exciting movement to create a healthier, more sustainable...
...Contact Center Manager Hello! Thank you for starting your application to Contact Center Manager
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...Job Responsibility
Responsibilities
Maintain and develop internal support and call center quality standards
Review a subset of support agentsâ conversations (calls, emails, chat, etc) on Klaus
Assess support interactions based on internal standards
Accompany...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing opportunities to upsell or cross-sell company products and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries...
...a Design Manager to be part of our Data Center Business, based in our Kuala Lumpur, Malaysia... ...implementation.
Responsible for the execution of assigned work; meeting the Company's... ..., Suite 1200, Dallas, Texas 75201 , USA | +1.214.638.0145 | Contact us
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...the department to develop deeper, more scalable solutions.
Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development...
...Management Specialist
Job Code: SPE-SCM-COMM
Band: Level 08
Direct/Indirect Indicator: Indirect
Summary
Provide contact center support for clients on Indirect Procurement
Interact with clients to provide and process information in response to...
...To effectively and efficiently manage customer/agent/prospect interactions and requests for policy conservation / cross sale via outbound call.
To deliver a personalized and positive experience to customers / agents.
Engaging and interacting with our customers....
...Contact Center Manager - Remote Work word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word...
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered... ...sales channels comprising Inbound Sales-Through-Service and Outbound Sales.
Key responsibilities of this role encompass leadership...
...Sales Leader, Data Center page is loaded Sales Leader, Data Center
Apply locations Petaling Jaya-Selangor-Malaysia time type Full... ...and develop deep partnering relationships with the customer's executive management team and other customer decision-makers, engaging Johnson...
???? Join the Excitement at Berjaya Times Square, Kuala Lumpur! ????
Position: Inbound Call Center Agent
Location: Berjaya Times Square, Kuala Lumpur
Job Type: Full-time
Shift: Embrace a 9-hour shift between 8 am to 12 am for ultimate flexibility!
Are you...
...Ensure the team achieves Service Level Agreements (SLA) and maintain cost effective management.
Customer – Plan and organize Contact Center (CC) activities to meet and exceed customer standards and expectations.
Operational Performance – To satisfy our customers...
...Support Center Analyst
The Support Center Analyst answers inbound calls and emails from customers, and internal parties, requesting service for issues affecting their environments. Consistently delivers an excellent customer experience, employing business standards...
Requirements:
• Bachelor’s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple
workflows in afast-paced environment, able to deal with rapid change and ambiguity.
• 8+ years of experience...
...publication of marketing material and oversee distribution
Conduct market research to identify opportunities for promotion and growth
Collaborate with managers in preparing budgets and monitoring expenses
Plan & Prepare project paper to improve Umrah/Outbound package
...Data Center Regional Lead page is loaded Data Center Regional Lead
Apply locations Singapore, Singapore Kuala Lumpur, Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id R00020034 ERM is looking for an experienced leader to join us as...
...Description - SFMC Developer for the Region Overseas Experience Center (MER0002JZM)
SFMC Developer for the Region Overseas... ...Collaborate with Regional CRM team to build, test and deploy the Contact Strategy Blueprints for Region Overseas markets whilst ensuring...
...Job Description - Satellite Command Center Lead (240000DM)
Satellite Command Center Lead - ( 240000DM )
Responsibility:
1) In charge of the STCC for on-site support teams and assume command and control of extended support teams in times of incidents.
2) Ensures...