Pharmaceuticals & Medical Devices (Healthcare & Medical)

Responsibilities:
• As a Operations Specialist, you are responsible for managing the operations of the Sales and Services activities for Oncology and Neuroscience as well as Nuclear Medicine medical equipment for company and regional offices.
• Preparing equipment maintenance agreements, monitoring service contracts, scheduling preventive maintenance, handling customer surveys, invoicing and managing payment collections.
• Responsible for dealing with overseas principals on any medical equipment issues.
• Provide constructive solutions and feedback to management within their area of expertise.
• Reviewing and preparing business contracts, agreement and letters.
• Leading the branch team to fulfill sales and service orders, procurement, monitoring shipments, ensuring timely deliveries and maintaining optimal inventory control for customer satisfaction.
• Responsible for the full spectrums of the radioactive source order fulfilment, planning and managing for on time arrangement of monthly return of depleted source to Principals, timely record submission for regulatory and principal’s requirements compliance.
• Handling costings, quotations, proposal and tender document preparation.
• Generating budget/ forecast reports, revenue performance reports, management reports and presentation materials promptly.
• To provide regular guidance, training and coaching to new employees and various department. Conduct regular performance reviews and develop action plans to improve the performance of employees.
• Developing, managing and improving the Quality Management System (QMS) and Enterprise Resource Planning (ERP) system.

Requirements:
• Possess a Degree in Biomedical Engineering / Medical Physic/ Radiotherapy, Business Administration or equivalent.
• Minimum 5 years of working experience in sales and service operations of Oncology and Neuroscience or Nuclear Medicine medical equipment within the healthcare industry.
• Possess own transport and willing to travel out of office and/or outstation.
• Excellent problem-solving skills, with the ability to provide solutions and feedback to management within their area of expertise.
• Excellent command of English, both verbal and written. Excellent communication and presentation skills with a commitment to sales development and client service.
• Ability to work with minimum supervision coupled with strong integrity skill.

Description

Company

Abex Medical System Sdn Bhd is a company that supplies and services of medical equipment for Oncology, Radiology, Nuclear Medicine System and Information Technology System (PACS) to hospitals, universities and clinics in Malaysia and overseas.

Abex Medical System Sdn Bhd (ABEX) is a long-established sales & services provider of medical equipment & solutions in the healthcare industry since 1981, and we are renowned for innovation and the ability to meet the ever-changing demands of the marketplace.

At ABEX, we recognize that one of the most important forces in our organization is our people. Our global workforce with combined strengths is the key to our success as a leading medical equipment company in Malaysia/ the region. Working with us means being a part of a team that values professionalism, dynamism, and creativity. We embrace a culture of inclusivity in which the power and potential of every individual can be unleased. We spark ideas that lead to positive impact and continued success.

As we continue to expand our business, our priority is to attract, support and keep with us diverse and unique individuals who are not just results-driven but also able to give a strong sense of customer service. If you are innovative, energetic and want to be part of this growth, we want to hear from you.

This job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information.

What can I earn as an Operations Specialist

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