...(Communication)
Any changes to the currently systems are communicated to all staff/drivers
Complaints are addressed to driver/riders for improvement
Liaison
Key Result Area (Planning)
Plan adequate staff/drivers requirement according to forecast
Highlight...
...Supervisory
To assist RTM supervisor coaching and training to staff/drivers
All parcels are routed accordingly to drivers/riders
To assist Supervisor in daily tasks
Attention to Details
Parcel routing and Route Inbound are done according to SOP daily...