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- ...winning team now! Key Responsibilities: Manage Overdue Accounts: Proactively contact customers with past-due accounts to secure timely payment. Define Payment Plans: Work with customers to establish and manage effective payment plans and terms....
- ...alignment to remove payment blockers. Payment Plans & Negotiation: Define and manage payment plans, negotiate resolution paths, and secure commitments while balancing customer relationship health and financial risk. Cross-Functional Collaboration: Partner with...
- ...Negotiation Support: Serve as an escalation point for analysts lead customer and internal negotiations to challenge invalid claims and secure repayment or documentation-based denial. Financial Impact & Controls Awareness: Understand and communicate dispute impacts to...
