Search Results: 20 vacancies
Coolbit is a newly established IT service provider company focusing on FinTech projects, which is committed to making trading, investing and managing digital assets as simple as possible. We are looking for talented and energetic Enterprise Customer Service Executives to...
...will play a crucial part in ensuring the smooth integration of new users into our payroll system while providing exceptional customer service.
-Facilitate the IT onboarding process into HR payroll system for new users, ensuring all necessary information is...
尋求職業發展？我們也許有辦法解決這個問題！
一家屢獲殊榮的國際 BPO 公司正在招募！立即申請，您將不會錯過這個絕佳的工作機會！
職位描述：
透過聊天支援處理客戶的一般查詢、投訴、評論、回饋和其他與公司產品相關的問題
在客戶服務和準確資訊方面超越客戶期望
從裡到外了解我們的產品，以便您回答問題
團隊合作以實現所需的 KPI 要素和 SLA
工作要求：
最低文憑及以上
至少 1 年呼叫中心環境經驗
較強的英語（口頭和書面）技能
申請人必須願意輪班工作
能夠立即啟動
...
...that will enable improvement of the standard end-to-end process;
Participates in the preparation of the training materials and delivery of agent trainings
Follows internal rules and procedures set out in the Internal Rules
Adhering to the Company's policies, procedures...
...relationship.
-Communicate with sales team to make sure all customers’ order on place and no issue on stock availability.
-Follow up delivery status with warehouse to make sure delivery to company or customer completed smoothly
-Ensure timely payment and collections...
KEY ACCOUNTABILITIES
-On time delivery of project milestones
-Assist in reviewing IFRS17 business application and update whenever there are revisions or new products launched
-Assist in reviewing financial impact assessment and expense study required for IFRS...
...learning sessions, coaching & feedback to agents (Subject Matter Expert).
Assists in driving metrics of the team
Monitor closure of service levels regularly.
Ensure prompt escalations to Team Captain.
Supervise team in the absence of the Team Captain.
Monitor...
...Malaysia with affiliated offices worldwide. We have been practicing in Malaysia since 1973, providing professional claims management services to our clients. Currently, we have a network of 12 branches in Malaysia and are in the midst of expanding into ASEAN.
We are...
...issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate...
...Bhd is a leading insurance loss adjusting firm in Malaysia. We have been practicing in Malaysia since 1972, providing professional services to our clients. Currently, we have a network of 17 offices in Malaysia and the ASEAN region.
We are inviting aggressive and...
...packets and schedule background checks and drug tests for prospective applicants
Promote the Company image to candidates and external service providers
Administer typing and math tests to prospective applicants, as necessary
Coordinate travel arrangements for...
...job at a high level of accomplishment
-Good interpersonal skill and working closely with Consultants and colleagues to improve service turn around and annual review rate.
-Able to build appropriate rapport and use diplomacy and tact
-Highly organized and...
...experience, skills, and behavioral competencies needed for success in each role
Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally...
RESPONSIBILITIES
In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you'd like to be part of a dynamic start up working environment, here is a position for you!
Here is what you can achieve with...
...Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Essential Functions/Core Responsibilities • Analyze and maintain all...
...issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate...
...Center environment) • Strong knowledge (and certifications) of Six Sigma Tools and Methodologies • In-depth understanding of the CRM services industry. In-depth understanding includes things like: key business objectives, market trends, typical and Best in Class Processes...
Duties and responsibilities:
As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living...
...s needs while ensuring that any existing confusion is clarified.
-Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our service standards.
-Provide constructive feedback...
...Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
-Prior experience or coursework in sales, marketing, or customer service is a plus but not required.
-Positive attitude, eagerness to learn, and willingness to take initiative.
Benefits:
-Hands-...
