...Cloud Engineering Infrastructure Team Leader, you will play a key role in supporting, maintaining and improving the infrastructure services we deliver to our internal and external customers around the globe. The Infrastructure Engineer L2 is responsible for ensuring our...
...Vividtech Solutions is a Technology Service Provider in IT Infrastructure and Application... ...purposes of this position is to manage Service Desk activity. Service Desk handle all... ...Team Structure in Place
~ Ensure staffing levels are maintained to support attainment of the...
...Relationship Management (Banking & Financial Services)
We’re currently looking for a high... ...to join our team as Client Onboarding Analyst 2 - Hybrid (Internal Job Title: Client Onboard... ...and system setups.
Demonstrates high level of diligence, motivation and...
...candidates
Job Responsibilities
Own the Service
Own, manage and be accountable for... ...Manager(s)
Represent the Service Desk at relevant meetings (organize and participate... ...productivity and time wise)
Own the Operational Level Agreement
Define and maintain a...
...helpdesk system
Performing 1st level problem troubleshooting... ...escalating calls to appropriate level 2 resolving group as per defined... ...1 year contract position
Service Desk, Helpdesk, It Helpdesk, It Service Desk, Service Desk Analyst, It Support, Technical Helpdesk
...our clients.
About The Global Services Operations Centre
Our... ...function of the Tier 1 Service Desk with Adherence to ITIL-based process... ...system
Dispatch cases to Tier 2 in a timely manner for... ...Escalate incidents to first-level escalation following the defined...
...desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
Provide first-line support to Internal Customers for service desk issues, including without limitation, fulfilling hardware and software support...
...requirements to avoid escalations.
Evaluate escalations and resolve appropriately to ensure customer demands are met.
Provide customer service to internal and external customers to ensure consistent experience.
Ability to adapt quickly to dynamic team environments to...
...JOB DESCRIPTION
· Provide first level contact and convey resolutions to customer issues... ...details
· Utilize excellent customer service skills and exceed customers' expectations... ...and grow on knowledge of Service Desk procedures, products and services
REQUIREMENT...
...Systems Analyst 2 - Senior Software Developer page is loaded Systems Analyst 2 - Senior Software Developer
Apply locations Petaling... ...for Unisys supported systems as well as supporting first level support desk. This role requires the ability to troubleshoot technical...
SOC Analyst Level 2
About Ekco
Founded in 2016 Ekco is now one of the fastest growing cloud and security solution providers in Europe!
We specialise in enabling companies to progress along the path of cloud maturity, cybersecurity, managing transformation and driving...
...Service Desk Support L1
Key skills required for the job are: SD - Service Desk Support-L1, (Mandatory)
As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation...
...Analyst, Digital Distribution Solution-2 page is loaded Analyst, Digital Distribution Solution-2
Apply locations Kuala Lumpur, AIA Digital+ Malaysia... ...world-class digital insurer, delivering world class services for our customers, partners and employees wherever they...
...Help Desk & IT Support (Information & Communication Technology)... ...businesses the technology and services they need to succeed.
At... ...serving needs, not just profit, we level the playing field for those who... ...In the Support Engineer (Level 2) role, you’d be the go-to-person...
• Position – IT service desk Analyst(English)
• 1 year of contract
• Payroll Company: Net2source... ...this support meets the established Service Level Agreements and quality standards.... ...industry, preferably IT based;
• At least 2 years experience of working in a helpdesk...
...About the Role:
Grade Level (for internal use):
07 About the Role: Data Analyst - Scopist/Editor
The Team:
The team’s primary responsibility is to transcribe... ...--------------------------
20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP20...
...troubleshooting skills
Good-to-Have
• Hands on experience on VMware and VDI troubleshooting.
• Good knowledge of ITIL Life Cycle phases – Mandatory
• Flexible to work
Service Desk, It Support, Helpdesk, Technical Support, It Helpdesk, Information Technology
...offices and generate annual revenue of over $1.2 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in... ...Role Overview and Objectives
The Service Desk Analyst is responsible for ensuring all Incidents or...
...ensure the delivery of a first class IT Service Desk service from our Kuala Lumpur offices. The... ...customer satisfaction and Service Level Agreements are met at all times.
Progression... ...other training offered to Service Desk Analysts.
Monitors and takes appropriate...
...Data Warehouse Test Analyst – Testing & Environment Services
Perform Data Warehouse testing across all IT projects.
Collaborate closely with Project... ...methodologies
Qualifications
Job Requirements:
At least 1-2 years of experience in software testing in banking...
Abhidi Solutions, is an emerging, end-to-endinformation technology services and solutions provider, working with leading organizations from... ..., servers, databases)
To monitor tickets within the Service Desk Queues and ensure tickets are attend to on timely manner
Attend...
...Specialist, Record to Report-2 page is loaded Specialist, Record to Report-2
Apply... ...indicators (KPIs), as defined in the Service Level Agreement (SLA). Responsibilities:
You... ...Management reporting, as prepared by the analysts/ senior analysts.
(b) Train and manage...
...address, first name and last name
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...Position: L1 Service Desk (English Speaking)
Work Location: Cyberjaya
Notice Period: 1... ...contract renewable
Experience: Fresher to 2 Years
Salary: RM 2,700 - RM 3600... ...updated CV to [HIDDEN TEXT] Service Desk Analyst, Service Desk, It Helpdesk, Helpdesk, It...
Job Description
-Minimum SPM or equivalent
-Valid PCN/CSWIP/JPK/ASNT/ACCP Level II for MT & PT or equivalent
-Minimum 2 years and above including offshore/onshore experience
-Based in Miri & Bintulu
Strive for a high level of first-contact resolution.
Respond to and resolve customer requests... ...fast, efficient and friendly customer service.
Accurately document calls and incidents... ...sources that interface with the Service Desk.
Support multiple clients through...
...customer satisfaction throughout the service delivery transaction
Takes responsibility... ...have:
Technical Skills
Minimum 2+ years of experience in desk side support required.... ...driving required for position).
High level of initiative, customer focus and solving...
...Sports Direct Malaysia is currently looking for IT Service Desk Analyst to join our growing team.
Malaysia marks the first direct retail... ...Windows support / helpdesk role.
Preferably Junior and Mid-level Executives specializing in Technical & Helpdesk Support or equivalent...
...A truly global company servicing the energy industry with market leading technologies
Welltec is a global technology company that develops... ...processes and procedures to maintain an industry leading level of service quality.
Required to act as a lead engineer in the...
...control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California... ...to perform each essential duty satisfactorily per defined job level. The requirements listed below are representative of the...