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The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and...
Job-ID: 15284Service Desk Agent
First Person to deal with IT related issues
Malaysia - Petaling Jaya, Selangor
Young professionals... ...Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver...
MYR 108,000 - 144,000 per year
...planning, rostering, designing, and analysing the organisation's service desk according to best practices, while ensuring high levels of... ...and in the future potentially 24x7 coverage) with Service Desk managers in other regions.Acquisition & Deployment
* Prepare budget proposals...
...and experience in handling Exchange (Outlook)
Job Requirements
Good communication skills and customer management experience
Knowledge on operations/service delivery and ability to manage situations with minimum supervision.
Good Analytical & Coordination...
...Sports Direct Malaysia is currently looking for IT Service Desk Analyst to join our growing team.
Malaysia marks the first direct retail... ...operates a total of 34 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and...
...Want to be a part of our team?
The Service Delivery Specialist is responsible for providing continuity in service and acts as an... ...support the business by taking responsibility for overall contract management for medium to large complex client contracts. They are...
...OVERVIEW OF ROLE:
The primary responsibility of the Customer Service Officer is to provide exceptional customer service to both... ...RESPONSIBILITIES OF THE ROLE
a) PRIMARY RESPONSIBILITIES :
1. As the manager in charge of operation compliance management, your main...
...address, first name and last name
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...About The Company
Randstad is partnering with a global specialist in food packaging. They are looking for a Customer Service Manager to spearhead the team as part of their growth.
About The Job
Oversee and guide the customer service team in effectively and efficiently...
...countries, the name Knauf is synonymous with gypsum. The Group is managed by the general partners Alexander Knauf, Jörg Kampmeyer, and Dr... ...supports customers with well-founded know-how, and exceptional service – from local housing construction to superlative architecture...
...solutions, we hire talented, driven people and support them to succeed, personally and professionally.
Job Description
As a Service Desk Analyst, you will be expected to provide first/second level technical and administrative support for issues related to laptops...
MYR 1,800 - 3,000 per month
...assigned by superior.
• Field support as required within the service team or project team.
• Understanding and study of available... ...Technical Manuals/specifications of ELV systems.
• Project management, working with suppliers and subcontractors for project or job...
...Client
Our client is a well known global organisation and due to expansion plans they are currently seeking a SSC Finance Service Delivery Manager to be part of the team.
Job Description
The following tasks are assigned to the Service Delivery Manager for the...
...Open Position: Account Manager (IT Service Provider Company)
An IT Service Provider Company is currently hiring Account Manager to join them in the Selangor office.
Key responsibilities include:
1) More than 5 years' experience working in the IT industry managing...
MYR 3,800 - 4,000 per month
...personal and payment information’s
To ensure efficient problem and complaint resolution.
Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
Pro-active support to customers to prevent damage to brand loyalty...
...international companies with staffing needs in Asia . We support our clients with our services during market entry, expansion and organizational change or restructuring.
Customer Service Manager, Malaysia
Our client operates within the Food & Beverages industries...
...hiring the best talent to produce the best results. Due to the aggressive development of the business, they are looking for a Manager, Financial Services Audit to further add value to the business from a financial audit perspective.
Job Description
As this role is...
...choice.
Overseeing end-to-end delivery of preview visualization services, including comprehending customer needs, color trends and... ...Optimizing the preview service resources by allocating and managing the preview service staff, upgrading equipment, and producing Preview...
...we ask
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Proven experience in IT service delivery management, preferably in a multinational or large-scale enterprise.
Strong understanding of ITIL framework, cobit, isa95, iso270...
...Description
Mission statement:
The Operating Unit Service Manager – Asia Pacific (APAC) primarily will implement and further develop the BU (Business Unit) Service strategy in the Operating Unit for Automation and Communications (AC). The incumbent will lead the...