Additional Information
Dining Ambassador (F&B and Event Service Expert)
Job Number 24076385
Job Category
Food and Beverage & Culinary
Location
The Ritz-Carlton Langkawi, PT 313 Jalan Pantai Kok, Langkawi, Kedah, Malaysia
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Schedule
Full-Time
Located Remotely...
Job Number 24079121
Job Category
Rooms & Guest Services Operations
Location
The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed... ...areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members...
...business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related... ...experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer...
...Experience Expert)
Job Number 24076432
Job Category
Rooms & Guest Services Operations
Location
The Ritz-Carlton Langkawi, PT 313 Jalan... ...needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain...
...appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones...
...when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure...
...Management
JOB SUMMARY
Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards, assists...
Job Number 24077697
Job Category
Rooms & Guest Services Operations
Location
The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed Omar, Langkawi, Kedah, Malaysia
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management JOB SUMMARY...
...Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists...
...maintains all department equipment and reports malfunctions.
• Enforces proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.
• Conducts china, glass and silver inventories.
• Purchases appropriate supplies and manage inventories...
...details, to ensure a high-quality customer experience.
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Creates and...
...information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
...departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food,...
...VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group...
...statements and payroll progress reports as needed to assist in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to...
...on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning...
...recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation...
...create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase...
...information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
...confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and...
...Job Description
Additional Information Front Office Agent
Job Number 24076412
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Langkawi, PT 313 Jalan Pantai Kok, Langkawi, Kedah, Malaysia VIEW ON MAP
Schedule Full-Time
Located...
...when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...