Search Results: 11 vacancies
Job Title:
Team Leader
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability....
...availability in your CV.
This role will be pivotal in supporting the HR Leader in Projects function in Malaysia which includes integrating and... ...indicators.
• Partner with the region and extended team members on key initiatives and projects
• Strong preference for...
Job Title:
Operations Manager I
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved....
Job Title:
Huawei | TL HC-1 | Language - Mandarin, Malay, English | Backfill
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing...
...Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).
Assists in driving metrics of the team
Monitor closure of service levels regularly.
Ensure prompt escalations to Team Captain.
Supervise team in the absence of...
-Creating and developing marketing campaigns under the guidance of senior team members. This may involve brainstorming ideas and contributing to campaign strategies.
-Creating content for various marketing materials such as social media posts, blog articles, emails...
...deployment, identifying schedules, scopes, budget estimations, and implementation plans.
-Collaborate closely with the project team, actively contribute to project initiatives from planning to execution.
-Work closely with Director and China team on assigned project...
...-Ensure timely and effective handling of owner concerns, complaints, and issues.
-Collaborate with the property management team to resolve problems and ensure owner satisfaction.
Owner Retention:
-Assist in developing and executing initiatives to enhance...
...various ongoing projects by conducting research, data analysis, and contributing to project deliverables. Work collaboratively with team members to achieve project goals.
-Data Management: Organize and maintain datasets, ensuring data accuracy, completeness, and confidentiality...
...feedback and reviews.
-Analyze feedback to identify trends and areas for improvement, and communicate insights to the relevant teams.
Customer Satisfaction:
-Monitor and report on key customer satisfaction metrics.
-Develop and implement strategies to...
...days, 2 days in office at KL Sentral
We are seeking a Mandarin speaking detail-oriented and customer-focused individual to join our team as a Payroll Onboarding Specialist. In this role, you will play a crucial part in ensuring the smooth integration of new users into...