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- ...the way: EPF & SOCSO Sick leave Annual leave Quarterly staff recognition and appreciation Stage: Customer Service Executive Senior Customer Service Executive Team Leader Senior Team Leader Assistant Manager Manager Senior Manager IJP...
- FCS International Sdn.Bhd. is a registered company in Malaysia, was formed in year 2005 and has been the leading provider of Information and Content Management (ICM) Solutions, Scanning and Digitizing services, Imaging Enabling Component and Depository. It has always...
- ...channels: email, chat, and call backs Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all...
- ...application usage. ~Guide users through basic browser and network checks (e.g., clearing cache, checking VPN/Internet connectivity, supported browser versions). ~Investigate login or access issues (e.g.,locked accounts, expired passwords, incorrect roles/permissions). ~...
- ...required. ~Escalate intricate issues or complaints to higher-level support or supervisors as needed. ~Develop and retain a profound... ...industry, a similar role is an advantage. ~Working experience in any technical related fields is an added advantage. ~Excellent command of...
- ...Job Summary: We are seeking a skilled and customer-focused Technical Support Engineer to join our Office 365 support team. This role is responsible for providing after-sales technical assistance for Microsoft Office 365 products, including Exchange Online, SharePoint...
- SHARE Job Description The Role: ~As a Remote L2 Support, you will handle functional escalations from the L1 team & users at airport locations. ~Your role is focused on analysing system behaviour, validating workflows, and coordinating with L3 for deeper resolution....
- ...Responsibilities of the Role: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem and provide a technical resolution within...
- ...Strong language competencies in English and Tagalog language. ~Technical background, e.g. education in information electronics,... ...center environment is recommended. ~Good technical knowledge in supported customer specific Hardware and SW environment. ~Knowledge of...
- SHARE Job Description The Responsibilities of the Role: ~As L1.0 Technical Support, your role is to deliver premium technical support and customer service to Lenovo users and clients. ~Receive call/digital interactions to assist customers and clients with technical...
- ...brick-and-mortar business with end-to-end tracking solutions powered by AI and Big Data technologies. Thus, we are looking for an Technical Support Engineer to: -Oversee ANPR system operations, ensuring smooth functionality of both hardware and software. -Act as...
- ...level of customer satisfaction. Provide accurate information about products, services, policies, and procedures. Troubleshoot technical issues and escalate unresolved problems to relevant departments. Coordinate with technical and back-end teams to ensure smooth...
- ...leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom...
- ...Our Opening and Your Responsibilities To support technical helpdesk team and provide excellent customer service and resolve technical issues via calls and emails (to customers and operation organization). To support product...
- ...equipment. Strong troubleshooting and problem solving skills. Supportive, independent and able to work in least supervisory. Good in... .... Responsible for all facility maintenance planning and execution. Ensure the requirements of quality and operations are met...
MYR 5,500 - 8,000 per month
...Key Responsibilities: Technical Support & Debugging: Provide expert-level remote and on-site support for Android OS, application issues, and system integration. Perform advanced debugging using tools such as ADB , logcat , dumpsys , and bugreport . Resolve...- About to role:- Customer Success Executive will need to be able to understand customer expectation through ongoing collection and analysis of data and feedback which is then used to develop onboarding and retention strategies to feed into product road maps. He/she will...
- The Business Application Support Executive is responsible for providing front-line support to users across Singer (Malaysia) Sdn Bhd and its... ...users and IT developers to translate user issues into technical requirements. -Support implementation of new systems or...
- ...Summary: T o assist the Business Development team in all aspects of sales coordination and operational support. This role plays a key part in ensuring smooth communication with clients, efficient processing of transactions, and effective internal coordination....
- -Solve technical question or problem raised by customer via telephone, email and live chat -Support the sales team, marketing team and regional distributor with basic technical knowledge on the legacy and new release product. In daily communication or periodic training...