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- LinkIT is a UK-based health technology company renowned for its flagship product, SystmOne – an integrated electronic health record (EHR) system used across primary care, hospitals, mental health, and social care settings. LinkIT plays a critical role in transforming healthcare...
MYR 72,000 per year
...do this, one thing always remains true our promise The Role Responsibilities: Lead technical escalations and provide expert-level troubleshooting. Mentor and support the technical team. Collaborate with cross-functional teams on problem resolution. Ensure...- ...Job Summary: We are seeking a skilled and customer-focused Technical Support Engineer to join our Office 365 support team. This role is responsible for providing after-sales technical assistance for Microsoft Office 365 products, including Exchange Online, SharePoint...
- ...and-mortar business with end-to-end tracking solutions powered by AI and Big Data technologies. Thus, we are looking for an Technical Support Engineer (Lead) to: Oversee ANPR system operations, ensuring smooth functionality of both hardware and software. Act as...
- ...public holiday whenever required. - Must be fast responding to support and attending to the case after call, email or instruction... ...permanently or temporarily. - Working closely with either internal technical/software team or external clients/user for tackling of support...
- What will you do: Process client requests and solve issues via inbound phone call and email by navigating multiple programs while paying attention to accuracy and detail. Escalate the issue to the appropriate specialist when needed via CRM tools. Update clients...
- ...Overview As a Technical Support team lead, you will play a crucial role in leading Level 2/3 engineers responsible for diagnosing and resolving technical faults. Your support is vital to backbone and access networks, and your coordination with vendors and partners is...
- ...leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom...
MYR 5,500 - 8,000 per month
...Key Responsibilities: Technical Support & Debugging: Provide expert-level remote and on-site support for Android OS, application issues, and system integration. Perform advanced debugging using tools such as ADB , logcat , dumpsys , and bugreport . Resolve...iMin
Petaling Jaya28 days ago- ...Our Opening and Your Responsibilities To support technical helpdesk team and provide excellent customer service and resolve technical issues via calls and emails (to customers and operation organization). To support product...
- ...application usage. ~Guide users through basic browser and network checks (e.g., clearing cache, checking VPN/Internet connectivity, supported browser versions). ~Investigate login or access issues (e.g.,locked accounts, expired passwords, incorrect roles/permissions). ~...
- ...Responsibilities of the Role: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem and provide a technical resolution within...
- ...required. ~Escalate intricate issues or complaints to higher-level support or supervisors as needed. ~Develop and retain a profound... ...industry, a similar role is an advantage. ~Working experience in any technical related fields is an added advantage. ~Excellent command of...
- ...Demonstrated hands-on experience with computer networks, server administration, and server installation. Excellent verbal and written communication skills in English and the language of the supporting market. Networking, Troubleshooting, Linux Administration
Confidential
Kuala Lumpur4 hours ago - SHARE Job Description The Role: ~As a Remote L2 Support, you will handle functional escalations from the L1 team & users at airport locations. ~Your role is focused on analysing system behaviour, validating workflows, and coordinating with L3 for deeper resolution....
- SHARE Job Description The Responsibilities of the Role: ~As L1.0 Technical Support, your role is to deliver premium technical support and customer service to Lenovo users and clients. ~Receive call/digital interactions to assist customers and clients with technical...
- ...experience & guideline documentation to ensure a solution to their technical issues. ~Responsible for ensuring that the set KPIs are... ...and Office Suites. ~1+ years of experience in Client Technical Support roles. ~Experience with software support for UEM, MDM, Enterprise...
- ...Strong language competencies in English and Tagalog language. ~Technical background, e.g. education in information electronics,... ...center environment is recommended. ~Good technical knowledge in supported customer specific Hardware and SW environment. ~Knowledge of...
- ...Respond to customer inquiries via phone, email, and chat. - Coordinate with others colleague to resolve customer issues. - Provide support to clients, vendors, and employees with administrative requests. - Prepare documents such as service voucher, delivery note etc....
Techtra Office Solutions (M) Sdn Bhd
Puchong, Selangormore than 2 months ago - ...etc) 2. Keep proper records of service reports, work reports and item inventories. 3. To provide efficient and effective technical to support the buildings maintenance work and maintaining general appearance of the buildings and surrounding areas within required standards...
