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Search Results: 2 vacancies
- ...of incidents, manage them through to resolution, and escalate to appropriate teams when necessary to ensure SLA compliance. -Technical Support, System and Network Administration, and Application Management: -Provide Level 1 and Level 2 support for laptops, standard...
- ...Guarantee Letter (GL) issuance • Help prepare and issue initial and final GLs on time and accurately • Support Call Centre team with technical/medical-related enquiries • Assist in resolving fee disputes within turnaround time (TAT) • Help register and update GL case...