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  •  ...of incidents, manage them through to resolution, and escalate to appropriate teams when necessary to ensure SLA compliance. -Technical Support, System and Network Administration, and Application Management: -Provide Level 1 and Level 2 support for laptops, standard... 

    Arvato Systems Malaysia

    Ampang, Kuala Lumpur
    22 days ago
  •  ...Guarantee Letter (GL) issuance • Help prepare and issue initial and final GLs on time and accurately • Support Call Centre team with technical/medical-related enquiries • Assist in resolving fee disputes within turnaround time (TAT) • Help register and update GL case... 

    BGC Outsourcing Sdn Bhd

    Ampang, Kuala Lumpur
    8 days ago