...that the logging, management, and resolution of ‘Major Incident’ tickets are in line with the enterprise major incident and problem... ...support, middle office outsourcing, issuer services and transfer agent.
With 7,000 employees and a large client base, CACEIS is a European...
CACEIS-Gruppe
Malaysia
2 days ago
...integration.
Perform engineering investigations (Debugging) with regards to system integration issues.
Monitor and manage customer tickets via company’s ticketing system.
Point of contact for customers in providing first level of support.
Perform best checklist,...
Securemetric
Malaysia
3 days ago
...Understanding of overall HCM modules.
Must have good knowledge in Fast Formulas,
Must have support experience to resolve BAU tickets.
At least 1-2 years of experience in Oracle Fusion HCM implementation projects.
Knowledge in HCM Extracts, Integrations, SOA,...
Bolttech
Malaysia
3 days ago
...Operating System, file/print services.
Logging of service desk calls and documentation of all user requests and problem resolution in Ticketing system.
Provides technical assistance to user on basic desktop request as and when require.
Train users on IT equipment...
Opsolutions
Malaysia
4 days ago
...satisfaction with company’s after sales service by prioritizing issues based on severity and key customers.
Responsible for Footprints tickets creation / updates.
To guide/assist customers in resolving their issue via knowledge DB.
Ensure that issues are handled...
TIME's group
Malaysia
23 hours ago
...Travel Agents/Consultants (Hospitality & Tourism)
At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant... ...arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS....
TIME's group
Malaysia
3 days ago
...accuracy and the completeness of the transaction processed.
9. To attend to CSC communication channels e.g. email and assigned Helpdesk tickets.
1. To monitor and process the urgent request before specified deadline.
11. Perform other duties as and when delegated i.e....
Averis Sdn. Bhd
Malaysia
1 day ago
...and Care More in a culture that treats employees like family.
Your Responsibilities are EASY with us!
· Register & Administrate tickets and/or service request.
· Maintain tracker and monitor tickets and/or service request on regular basis. Make sure all tasks are...
Fairview International School
Malaysia
3 days ago
...for attending to tier 2 customer escalations and troubleshooting
Troubleshoot IP services and networks, and ensure that all fault tickets are resolved timely to meet performance Service Level Agreement (SLA) on Mean Time to Repair (MTTR) and Quality of Service (QoS)...
Monroe Consulting Group
Malaysia
3 days ago
...accurate manner
Responsible for second line MDG user support via Kerry's service management platform (Service Now), ensuring that all tickets raised are appropriately prioritized, correctly and accurately resolved - ensuring that the user problem is fully understood, and...
Michael Page
Malaysia
23 hours ago
...of TUI Group providing end-to-end holiday package solutions for some of the world's best airlines. Offering holiday packages, event tickets, hotels, tours and more globally under the airline brand, we are continuously growing our airline partners and offerings for our...
TIME's group
Malaysia
3 days ago
...Support Quarterly/Periodic business review meetings with key customers.
Coordinate customer support in line with SLAs.
Resolve tickets in a timely manner, meeting customer satisfaction standards.
Enable development and delivery of product training curriculum for...
MasterCard
Malaysia
3 days ago
...improvements.
Key Responsibilities:
Lead a team responsible for all levels of customer support, responding timely to user’s tickets, reviews with speed and in compliance with internal and external policies etc.
Directly supervises customer support team, inclusive...
Muslimpro
Malaysia
23 hours ago
...- One of the world’s largest semiconductor companies 13th month salary- Performance bonus- Salary review- Work permits and flight tickets to Malaysia are all covered by STMicroelectronics.- Accommodation support for the first week then help candidates look for houses-...
STMicroelectronics
Malaysia
3 days ago
...product and documentation deficiencies.
The incumbent may produce the following artifacts:
Support Requests (Contacts)/Support Tickets
Responses to Incident Response (IR)
#LI-AP2
You will be successful in this role if you have:
Associate degree in Computer...
TIME's group
Malaysia
3 days ago
...service implementation
Receive training locally or overseas on the company’s product lines
Responsible for resolving clients’ tickets, attempting to resolve or escalate the problems/complaints for technical issues related to our product lines to global IOT team...
TIME's group
Malaysia
4 days ago
...manner
Monitor customer environments for trends and problems
Develop proactive solutions that lead to a reduction in service ticket volumes while maintaining operational health and following appropriate change processes
Maintain compliance targets for all...
Logicalis US
Malaysia
1 day ago
...sponsorship
Hi, one-way airfare claim, 7 days hotel stay, medical insurance coverage, and EP visa sponsorship are well supported. We will help them find long-term accommodation by suggesting any employee's contact information, website, or agent. also
#J-18808-Ljbffr
Mindteck
Malaysia
3 days ago
...Asia’s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream h ome. PropertyGuru empowers property seekers with more than 3.2 million real estate listings in depth...
PROPERTYGURU PTE LTD
Malaysia
23 hours ago
...any special group (ie. Student clubs / associations, professional association);
To be a liaison person with local partners / sub-agents;
To visit schools, colleges and universities and build relationship with principles and school counsellors
Qualifications:...
Malaysia
Malaysia
4 days ago
...minded.
Accurately complete all relevant paperwork associated with a job, including but not limited to the job report and field ticket, in a neat and timely manner.
Be an ambassador for Welltec and Welltec technology when performing a job on site. This includes building...
Welltec A/S
Malaysia
2 days ago
...If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Please fill out the contact form below and we will reply as soon as possible.
We have developed a Student Information...
RIO Education Inc
Malaysia
4 days ago
...track record in providing innovative and cost-effective solutions. Proven ability to operate effectively in and is seen as a change agent to facilitate and manage a changing environment.Requirements listed would be obtained through a combination of industry relevant job...
Intel Corporation
Malaysia
1 day ago
...to customers (packing/palletizing, generation of invoices & delivery orders and other shipping documents);
Liaison with shipping agents (truck drives, forwarders) for on time-delivery;
Sourcing of new suppliers, service providers and shipping agents
Assist in...
American Iron & Metal Co
Malaysia
4 days ago
...vector stores,database optimization, performance tuning, and relevant querylanguages.Familiarity with embedding, retrieval algorithms, agents, datamodeling for vector development graphs.Strong communication skills, and ability to distill technically complexconcepts and...
AdvisoryAI
Malaysia
2 days ago
...bonus) is provided upon completion of 12 months
2. 16 days leave upon completion of 1 year
3. Free Accommodation
4. Free Air Ticket
5. Free VISA
6. Free Uniform
Eligibility:
1. Diploma or Degree in Nursing
2. Good command in English
3. Minimum 5...
India International Technical Recruiters
Malaysia
2 days ago
...oriented, finds commonalities in tactical issues to drive systematic solutions by improving processes and standards.
Act as a change agent, people are resistant to change, even if it’s for the better!
The role deals with an array of premises types, offices, labs and...
Jones Lang LaSalle Incorporated
Malaysia
2 days ago
...including English, other languages an advantage
~ are hands on with mobile core devices (not just coordinating nor responding on the tickets)
~ have experience of Mobile Data CSD, GPRS, 3G, 4G, 5G
~ have experience working with Device Modules. (IOT side)
~3-6 years of...
Blue Wireless
Malaysia
23 hours ago
....
Strategize and implement plans to increase students numbers.
Initiate and maintain good working relationships with schools/agents
Attend marketing activities, roadshows, exhibitions, and counselling sessions.
Drive enrolment activities for the assigned areas...
Malaysia
Malaysia
23 hours ago
...the University.
The post holder will participate in various marketing activities and will work with active University's partners/agents to promote the programmes.
Key Duties and Responsibilities
Grow Enrolments
Provide counselling and precise explanation (...
Malaysia
Malaysia
2 days ago