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- As a Chat Support Agent, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them...
- ...Engagement Touchpoints. This Internship Exists To Accelerate The Development And Continuous Improvement Of Two Critical Capabilities Virtual Agent: Supports customers before they reach a live agent by resolving common enquiries, guiding journeys and routing customers...
Maxis
Kuala Lumpur4 days ago - ...Position: Site Supervisor / Site Agent (Wet Works – Masonry Package) Location: Johor Company Overview Grande Build Sdn. Bhd. is a specialist wet-work subcontractor with strong experience in brickwork, plastering, and skim coat works across residential and commercial...
- POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest...
- A. Position Overview As a Call Centre Agent, you will be the main point of contact for the customers, ensuring they receive exceptional service and support. Your role will involve responding to customer inquiries across multiple channels, resolving issues, and providing...
- ...commission structure to be discussed during interview About the Role We are looking for a motivated and responsible Sales Agent to help promote Kung Fu English to potential learners. This is a great opportunity for someone who is confident in communication,...
- ...world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Control Room Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...
- POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...
- ...adjustments or cancellations. Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines. Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible. Administrative...
- Essential Responsibilities and Duties: The LSC scope of work for a successful candidate includes supporting the intellectual property of the Legal Department and the company's technology development and deployment teams, to ensure smooth, timely, and efficient turnaround...
Schlumberger
Petaling Jaya13 days ago - ...Transcription Preparing paperwork Scheduling of consultation with clients Preparing and emailing weekly reports Updating virtual files Build an ongoing task list Managing social media accounts Admin tasks Benefits: Training allowances...
- ...If you are looking to excel and make a difference, take a closer look at us… The Live Chat Executive is responsible for providing exceptional real-time customer support through online chat, involving addressing inquiries, resolving issues, and ultimately ensuring...
Hong Leong Bank
Malaysia2 days ago - Genting Malaysia Berhad Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It...
- ...Comply w/ procedures, segregation of duties and service levels Contribute to knowledge management Answering phone calls/ServiceNow Chat from internal End-users Major Incident Management process knowledge Working hours to be followed Australia Operation hours (4:...
- ...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team...
- We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. Job... ...via multiple channels, including incoming calls, emails, and live chat, ensuring they are answered or routed to the appropriate support...
sk intellix malaysia
Kuala Lumpur2 days ago - ...candidates No working experience is required as training will be provided Must work as a TEAM Independent and hardworking Experience agent wil get 70% and above ( depends on personal performance) Job Responsibilities: To market properties sale & rent To provide...
- WE ARE HIRING : Property Consultants M'sians & Local only Location: Bukit Jalil Kuala Lumpur (Opposite Pavilion 2) Job Offer: ✅ Plan A: Full Commission (1.8% - 4%) | Earn RM10.8k - RM24k per RM600k deal! ✅ Plan B: RM1k - RM3k Basic + Allowance No experience? We train...
- Key Responsibilities: -Make outbound calls to potential and existing customers to promote products and services. -Deliver prepared sales scripts to persuade customers to purchase or make appointments. -Follow up on leads generated through marketing campaigns...
- .... Key Responsibilities: -Professionally respond to live chat inquiries and address customer questions in a timely and courteous... ...1 year experience in customer service, ideally in a remote or virtual setting. -Comfortable working in a fast-paced environment...
- POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...
- ...Join our Global TUI Intercruises Operations team in Malaysia (Penang) as a Port Delivery Agent , where you will be responsible for communicating booking updates with our suppliers and operational management of pre-agreed Cruise Ship port calls as required to ensure the...
- ...to grow with us as we scale internationally. Job Summary We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support the day-to-day operations of our flexible accommodation business. The ideal candidate will play a key role...Remote job
The Flex Co.
Kuala Lumpur2 days ago - Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too. Location: Menara...
AFFIN Group
Petaling Jaya2 days ago - Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities...
- ...Responsibilities Log all requests in ticketing system. This includes all incoming ACD calls, direct calls, e-mails, voicemails, chats, instant messages, and any other interactions. Provide accurate and thorough solutions to end user interactions. Escalate or...
Mahindra Satyam
Cyberjaya, Selangor1 day ago - We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we ...
- ...Job Summary We are seeking a professional and customer-focused Virtual Receptionist (Mandarin Speaking) to manage front-line... ...Key Responsibilities Handle incoming calls, emails, and live chats in a professional and courteous manner Provide accurate information...
TP
Pulau Pinang18 days ago - -Answer incoming calls and respond to customer inquiries in a professional and courteous manner. -Provide accurate information about products, services, and company policies to customers. -Resolve customer complaints and issues efficiently and effectively, escalating...
- The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient ...
