Search Results: 26 vacancies
...upgrades with HQ
Setting up accounts for staff, ensuring that all platforms used by the company installed
Communicate to clients via chat/f2f/emails to determine the nature of any problems they encounter.
Investigating, diagnosing and solving computer software and...
...AI: Ensure that the templated responses and data sources our AI chatbot uses are correct and deliver a great customer experience in chat.
Research: Analyze customer chats and support tickets to identify new content needs and gaps in the existing knowledge base.
Qualifications...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing opportunities to upsell or cross-sell company products and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries...
- Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing and Web Chat are attended and responded in timely manner.
-To support Contact Centre Department’s administrative tasks raised by Inbound Team.
-Ensure...
...Descriptions:
-Primarily act as the interface between buyer and seller via various contact channels, including voice, email, online chats, case management, etc.
-Setting realistic expectations, resolving fulfilment-related problems and providing support to the...
...services.
-Respond to customer inquiries and requests through various communication channels, including email, phone calls, and live chat.
-Monitor, diagnose, and resolve technical issues related to transactions promptly and efficiently.
-Address customer...
...Highlights
-Excellent working environment
-Big opportunity to learn and grow in the industry
-Potential for career growth and promotion upon performance
-Work with a multicultural and dynamic environment
-Medical benefits
-Job location Bangsar South...
...-Create, post content across multiple platforms (Twitter, Facebook, Instagram, etc.). Developing and organizing marketing and promotional plans and strategies in relation to sales goals.
-Collaborate with other departments to align marketing efforts with overall...
...-Handle conflicts, disciplinary actions, and dismissal.
-Manage organizational and company culture. Improve communication and promote staff happiness.
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; JOB REQUIREMENTS: Minimum 5 years of experience.
- Degree/Diploma in Human Resources Management...
...-Lead external agencies, when appropriate, to effectively manage events, press relationships, editorial requests, presentations, promotional materials and online activities
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; JOB REQUIREMENTS:
-Bachelor’s degree in marketing, business, or a related...
-Reports to General Manager
-Promote the company’s products/services
-To prepare quotations
-Plan/Execute given marketing and sales direction to achieve assigned sales objectives
-Identify new projects
-To respond to new sales inquiries.
-To make...
...clients on product usage.
-Generate comprehensive reports on sales metrics.
-Contribute to collaborative efforts and organize promotional events.
-Assist in implementing marketing strategies and activities in line with the requirement set by the company to market...
...media and other channels to effectively communicate the company’s marketing effort
-Planning monthly social content calendar, promotional calendar, product or treatment fact sheet and marketing activities
-Developing a content strategy that can penetrate...
...Responsibilities
-Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
-Coordinates social media messaging with advertising departments, brand managers, and quarterly or...
...ensure a seamless guest experience.
-Communicate guest needs or special requests to relevant staff members.
-Upselling and Promotions:
-Inform guests about additional services, upgrades, or promotions available during their stay.
-Encourage guests to...
...independently
Able to work overtime if required
Benefits
Annual Leave, Medical Leave, EPF, SOSCO, OT claim
Free parking
Opportunities for promotion
Parental leave
Professional development
Overtime pay
Yearly bonus
Experience Required: Min 2 Year/s
...and problem analysis to ensure countermeasure is implemented to prevent reoccurrence.
-Conduct security awareness training to promote awareness in the organization.
-Support IT audit tasks (Internal Audit and External Audit).
-To promote environmental preservation...
...Marketing
-Assist in the development and execution of offline marketing campaigns
-Collaborate and support in creating promotional materials
-Conduct market research to identify potential offline marketing opportunities
-Support the tracking and measurement...
...performance, analyze key metrics, and develop action plans to drive card usage and revenue growth.
-Develop targeted campaigns and promotions to drive customer loyalty and active ratio.
-Collaborate with Head of Department to design and enhance card products and...
...food offerings and captivating travel destinations across Malaysia. Create visually stunning content that engages our audience and promotes our brand.
-Storytelling: Conceptualize and develop captivating narratives through visuals, bringing the unique stories of...
