Field Application Engineer
Xircle Talent
- Remote job
Location: Penang, Malaysia (Remote/Work-from-Home)
Industry: High-Performance Semiconductors & Networking
Job Summary
We are seeking a results-oriented Field Applications Engineer to drive the end-to-end technical support and deployment of industry-leading semiconductor solutions. Based in Penang, you will serve as the primary technical interface for key local customers, ensuring successful solution integration and long-term relationship management.
Key Responsibilities
Full-Cycle Technical Support: Provide comprehensive hardware support from pre-sales component selection and schematic/PCB reviews to reference design delivery.
Hardware Integration: Lead prototype bring-up, system debugging, and Proof of Concept (POC) validation for high-speed hardware platforms.
On-Site Troubleshooting: Conduct failure analysis and resolve complex technical issues on-site to ensure project closure.
Strategic Collaboration: Partner with Sales and Marketing teams to facilitate technical seminars, product demonstrations, and project approvals.
Production Oversight: Drive projects through the lifecycle from initial design-in to mass production and volume ramp-up.
Technical Requirements
Experience in hardware design or FAE roles, specifically within networking, storage, or server environments. Experience with major industry-standard chipsets is highly preferred.
Solid foundation in high-speed circuit design and analog/digital electronics.
Proficiency with oscilloscopes, logic analyzers, and Signal Integrity (SI) tools.
Proven ability to handle server or switch bring-up and complex hardware debugging.
Education & Soft Skills
Bachelor's degree or higher in Electronic Engineering, Telecommunications, Computer Science, or a related STEM field.
Fluent in both English and Chinese ; both languages are required for professional technical documentation and customer interaction.
Strong project management skills with a result-oriented mindset and the ability to solve problems independently at customer sites.
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