People & Culture Manager (HR)

Company Description

This relaxed hotel next to the IDEAL Convention Centre is 5 km from Selayang Hot Spring and 26 km from Sultan Abdul Aziz Shah Airport.

A breakfast buffet is offered for a surcharge. Other amenities include a restaurant, a bar and an outdoor infinity pool, in addition to a gym and a ballroom. Parking is available.Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Job Description

Human Resources Management

• Review and update Talent & Culture policies and procedures and other human resources materials

• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management

• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process

• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice

• Prepare and submit periodic Talent & Culture reports to management

• Prepare and issue correspondences relating to the Talent & Culture department

• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations

• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of Talent & Culture

• Oversee the organization and execution of employees’ social, athletic and recreational activities

• Maintain a good working relations with all departments and all professional external contacts

Recruitment

• Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel

• Analyze  the hotel manpower requirements

• Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures

• Conduct recruitment and exit interviews

• Maintain good working relationships and partnerships with recruitment agencies / sources

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review and manages performance issues that arise within the team

• Constantly monitor team members performance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Qualifications

• Bachelor’s Degree in Human Resources Management / Hotel Management
• Minimum 3 years of Human Resources Management experience
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Additional Information

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times