KPMG In Malaysia - Business Support - IT Services - Intern

About KPMG In Malaysia's Information Technology Services (ITS)

KPMG Malaysia's Information Technology Services (ITS) department plays a critical role in enabling the firm's technological capabilities, ensuring that systems, infrastructure, and digital tools operate seamlessly to support more than thousands of KPMG professionals nationwide. The ITS team is responsible for delivering secure, reliable, and innovative IT solutions that enhance productivity, safeguard data integrity, and drive operational excellence across the firm.

As part of a global network known for its commitment to quality, innovation, and integrity, the ITS function supports KPMG's Audit, Tax, and Advisory service lines by providing bestinclass technology support, systems deployment, and infrastructure management. An internship with ITS offers the opportunity to gain valuable hands-on experience in a dynamic, enterpriselevel technology environment.

Why this Opportunity Stands Out

This internship provides a unique opportunity to build a strong technical foundation in one of the world's leading professional services firms. You will benefit from:

• Hands-on experience dealing with real IT issues that impact business continuity and productivity.
• Exposure to enterprise-level infrastructure, technology implementations, and system deployment standards.
• An opportunity to learn from experienced IT professionals and be part of critical technology initiatives.
• A platform to gain insights into how IT supports and enables the operations of a Big 4 firm.
• The chance to strengthen your resume with meaningful, relevant experience aligned to future careers in IT, infrastructure support, cybersecurity, or system administration.

What can you expect

As an ITS Intern at KPMG Malaysia, you will gain real-world exposure in resolving technical issues, supporting largescale deployments, and assisting with key IT operations that keep the firm running efficiently. You will have the opportunity to:

Technical Exposure & Responsibilities

• Participate in IT deployment projects and, where required, lead smaller deployments under guidance.
• Support project managers or workstream leads in meeting project KPIs and timelines.
• Provide daytoday technical support to internal users on hardware and software issues, including virus incidents, application failures, OS issues, and troubleshooting needs.
• Assist with the deployment of KPMG standard images, applications, and software across devices.
• Report and follow up on hardware incidents with vendors to ensure timely resolution.
• Support the maintenance of IT peripherals such as printers, switches, and related network equipment.
• Help maintain the firm's asset management database to ensure accurate and updated inventory records.

Professional Development

• Gain exposure to enterpriselevel IT operations within a Big 4 environment.
• Build your technical, communication, and problemsolving skills through real client-facing situations internally.
• Work with a collaborative IT team committed to mentoring and developing interns.

How will you make your mark

During your internship, you will contribute to the firm's technology excellence by:

• Demonstrating initiative and ownership in completing assigned tasks.
• Applying analytical thinking and attention to detail in diagnosing and resolving technical issues.
• Supporting users with professionalism, patience, and strong communication.
• Ensuring timely follow-through on IT-related tasks and vendor coordination.
• Contributing to service quality improvements and ensuring smooth IT operations.
• Showing eagerness to learn, adapt, and grow in a fast-paced technology environment.

Your commitment to quality, efficiency, and user satisfaction will play a key role in maintaining the firm's high IT standards.

Who We're Looking For:

We are seeking motivated, proactive interns who are passionate about building their careers in Information Technology.

• Currently pursuing a Degree in Computer Science, Information Technology, or equivalent.
• Experienced Diploma holders or candidates with MCSE or CCNA qualifications are also welcome.
• Fresh graduates with strong IT interest are encouraged to apply.
• Knowledge of LAN infrastructure, system implementations, or troubleshooting is an added advantage.
• Strong analytical skills, attention to detail, and willingness to learn.
• Independent, motivated, organized, and able to multitask under deadlines.
• Good command of English, both written and spoken.

What to Expect in the Selection Journey:

We want you to feel empowered and informed throughout the process:

• A Friendly Pre-Screening Call - Our recruitment team will reach out for an initial chat — nothing intimidating, just a conversation to get to know you better.
• Interview Stage - If shortlisted, you'll be invited for an interview in one of the following formats:
• Virtual interview
• On-campus sessions in your university
• Interview at the KPMG In Malaysia Office

Make it Count, Make the Difference.

Submit your application to KPMG In Malaysia's Information Services Technology (ITS) – Intern Role today — your journey starts here.

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