Executive, Ninja Mart (Sales Operations)

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Job Responsibilities

• Collect, clean, and organize large datasets from multiple sources.
• Perform data analysis to identify trends, gaps, and insights for business improvement.
• Maintain and update data within company systems to ensure accuracy and integrity.
• Assist in creating reports, dashboards, and visualizations for stakeholders.
• Support the team in troubleshooting data-related issues and process improvements.
• Document procedures, findings, and system updates for internal reference.

Job Requirements

• Bachelor's degree in Data Science, Business Analytics, or a related field
• Preferred to have at least 1 year of experience in: Sales Support, Sales Operations, Route Planning, or Data Management
• Strong technical skills with proficiency in Excel/Google Sheets and at least one data tool (SQL, Python, R, Power BI, or Tableau preferred)
• Eagerness to learn, adaptable, and able to work independently
• Good understanding of data management principles and database systems
• Analytical mindset with attention to detail and problem-solving skills
• Action oriented: the role will be working in a fast paced environment, solving problems within timelines
• Sense of Ownership and Accountability: takes full responsibility for assigned tasks, follows through until completion, and proactively addresses issues without needing constant supervision
• Comfortable with Uncertainty: business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs