Admin & Operations Executive

Job Summary

The Operations Executive will play a key role in supporting the operational team to ensure business processes are efficient, cost-effective, and meet quality standards. This role involves handling day-to-day operational tasks, implementing procedures, and working cross-functionally with other departments to improve operational performance.

Key Responsibilities

1. Process Management:
   • Monitor and improve daily operations across various departments (e.g., logistics, production, customer service).
   • Develop and implement operational procedures and guidelines.
   • Analyze workflows to identify bottlenecks or inefficiencies and suggest improvements.
2. Supply Chain & Inventory Management:
   • Coordinate inventory levels and ensure smooth stock management.
   • Oversee procurement processes and vendor relations.
   • Ensure the availability of materials and resources required for operations.
3. Reporting & Data Analysis:
   • Generate regular reports on operational performance, costs, and process improvements.
   • Analyze operational data to track trends and make data-driven recommendations.
   • Prepare regular reports for management on operational issues and progress.
4. Team Collaboration & Coordination:
   • Collaborate with different teams to ensure that operations run smoothly.
   • Assist in workforce management and scheduling to ensure optimal team efficiency.
   • Help resolve internal and external issues impacting operations.
5. Customer Support:
   • Handle customer complaints and operational issues, providing resolutions quickly.
   • Ensure smooth communication between other departments and operations.

Skills and Qualifications

• Education: Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.
• Experience: 1 year in an operations or administrative role.
• Skills:
  • Strong organizational and time-management abilities.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with a problem-solving approach.
  • Familiarity with project management and operations software.
  • Ability to handle multiple tasks in a fast-paced environment.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).