Search Results: 100 vacancies
About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
...related problems and providing support to the customer, ensuring a high level of satisfaction.... ...related to manager callbacks and service recovery cases via emails.
-This position... ...expected to follow up and respond to users via call back, email and social media on a timely...
..., Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT industry.
-... ...Bangsar South
Company Background: Newly built customer service center in Malaysia with a total headcount of around 15 pax
Salary...
...ASAP
Job Responsibilities:
-To provide a high level of customer service experience when attending to customers' request, inquiries and... ...complaints within the turn-around-time.
-To provide first call resolution in an effective and timely manner.
-To handle customer...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing... ...to upsell or cross-sell company products and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries completely...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators... ...-Is willing to work on-site at Bangsar South
-Has call experience (a plus but not required)
-Fresh graduate is very...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate with... ...for Management.
-To assist in the implementation of Service Development Projects including customer satisfaction surveys, service...
...relationships with clients by providing exceptional service and support.
-Guide clients on... ...at least 1 years of doing outbound calls/Telesales
-Able to communicate in Mandarin... ...to work under pressure
-Excellent customer service skills, including but not limited...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and tight-knit team. As a Customer Experience Agent (CEA... ...promotion to either our licensed sales or service teams! Don’t worry about licensing...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication... ...Transfer and Cross Border Payment services.
-Respond to customer inquiries and requests... ...channels, including email, phone calls, and live chat.
-Monitor, diagnose, and...
We are looking for a dedicated and energetic field service engineer to join the high growth IOT (internet of things) industry! If you... ...troubleshooting steps.
-Create documentation and training materials for customers.
[Apply now at
; JOB REQUIREMENTS:
-A degree in...
...to Account Director, providing regular input on all account activities, including status and call reports
-Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all...
...SMEs ease their financial management burden, so they can focus on what matters most: building the business.
We are looking for a Customer Success Specialist who is ready to understand our customer goals, offer out-of-the-box advice, and become the voice of our team;...
...Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.The... ...-Communicate with clients regarding the company’s products and services via telephone, email and live chat
-Complete any ad hoc...
- To work on the IT service management and operational support handling.
-To manage incidents to resolution in a 24/7/365 environment... ...as per schedule.
-To manage the consolidated department Call Tree database and perform the necessary update and testing as per...
...are looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar South. This role will be reporting... ...aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do...
...experience in Contact Centre operation with at least 3 years experience in Management level exposure.
-Candidates from Financial Service/Banking sector background will be added advantage.
-Leadership characteristics and excellent interpersonal skills.
-Fluent...
...Responsibilities:
Handles and ensure customers’ requests, enquiries and... ..., fax, letter, and outbound call.
Analyze, review and... ...enhance process efficiency and service standard.
Ability to communicate... ...Direct experience in Contact Center operation, Customer Service environment...
...senior leaders to create a strong knowledge centered on FSQM
Perform monthly audits at our... ...centers
Monitor and own the customer-experience journey including actionable... ...discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1%...
...with others
High ability to work independently
High service orientation and customer skills
Ability to work under pressure and tight... ...aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day....
