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...certification and qualification of the Field Service Representatives, EcoExperts and... ...especially the training capacity of the training center with respect of the requirements... ...with Field services operations, anticipate customers training related needs, and develop integrated...
...candidate will provide supervision of the Call Centre operations. He/ she will train... ...reliable, efficient and excellent services to our customers.
The role :
Operations Management... ...years of experience working in a call center environment.
Excellent spoken and...
...opportunities with the Accounts in Data Center sector, assist sales teams in converting... ...business acumen in order to understand the customer's business for each of the assigned accounts... ...any disciplines, preferably in building service or engineering related disciplines
~12...
...Responsibilities
Maintain and develop internal support and call center quality standards
Review a subset of support agentsâ... ...explain feedback with agents in regular meetings
Analyze all customer service metrics (e.g. CSAT, FRT, QS) and how the support teamâs...
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
...Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints,... ...' expectations in terms of customer service & accurate information.
Work in a... ...interested to start their career in a call center are also encouraged to apply – Full...
Job Title:
Advisor I, Customer Service – Thai
Job Description
The Advisor I, Customer Service position... ...interfaces with customers via inbound calls, outbound calls, or through the Internet... ...of college education. No prior call center experience is required • Ability to think...
Responsibilities:
Provide high-quality customer support through LiveChat and digital... ...Monitor communication channels such as call center, social media, and web enquiries, responding... ...hoc tasks including market research and service quality audits to improve business....
...Job Responsibility
Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring customer satisfaction... ...interactions through various communication channels, including phone calls, email, messenger, and web apps live chat.
Assist...
...generation activities; developing customized targeted sales strategies.... ...questions and follow-up call questions; responding to client... ...business development for the service industry; experience with an... ...: PJ
Business Nature: BPO Center
Business Development, Sales...
...for faster response
Job Scope:
Handle inbounds call enquiries
Provide effective solution for customer issue.
Follow up and respond back to user on... ...must Minimum Diploma & above
Preferable Call Center/BPO working experience.
Required language(s):...
...Job Responsibility
Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
Handle Delivery order and Packaging.
Handle Complaints/crisis... ...Birthday celebration
Learning, Production, Customer Service, adaptation , Multitasking, Teamwork, Communication...
...0 / month
Key Responsibilities:
To ensure customers are consistently receiving high quality and efficient service, such as first contact resolution, able to resolve... ...processes.
Response to inbound and outbound calls in a professional manner and providing solutions...
...You kick your day off as Accounting Service Center Manager Asia Pacific by meeting with your direct reports, the function leads, to discuss the state of the transition, the latest team updates, and strategic initiatives to improve the process efficiency within your remit...
Job Responsibilities:
-To ensure customers are consistently receiving high quality and efficient service, such as first contact resolution, able to resolve various... ...processes.
-Response to inbound and outbound calls in a professional manner and providing solutions...
Responsibilities :
- Respond to customer inquiries within the designated timeframe
- Handle... ...support channels
- Provide suitable service recovery, support, and recommendations... ...Customer Services field, with an advantage of call center experience
- Possess good presentation...
...mission to provide hassle-free delivery services for businesses of all sizes across Southeast... ...that delight both the shippers and end customers. But we are just getting started! We... ...direct visitors, answer, and respond to calls and emails.
Conduct clerical duties,...
-Respond direct to customers, reply through a variety of channels (Shopee, Lazada etc.)
-Respond proactively and effectively solve customer problems.
-Good interpersonal and communication skills.
-To compile reports on overall customer satisfaction or complains...
...Job Responsibility
Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market)
Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate...
...financial security and well-being of our customers, transform our growing business, and... ...opportunity within Principal’s Customer Service team, providing a hands-on experience in... ...Malaysia
Willing to be based in KL City Center
Able to commit to an internship period...