...Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements... ...• Minimum of two years of college education. No prior call center experience is required • Ability to think clearly and can...
Job Title:
Senior Team Leader
Job Description
The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing...
Job Responsibility
Handle general inquiries via Voice and Non-voice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Working timing
~ Rotational shift basis
~4 - 5.5 Working days (including Saturday & Sunday...
Telecontinent Sdn Bhd
Kuala Lumpur
21 days ago
...Job Responsibility
Monitor large volume of inbound calls, livechats & emails on a daily basis
Provided regular updates to team leaders, managers and Clients on quality metrics by scrubbing DSAT/CSAT
Provide feedbacks on strength and weaknesses of agents and to...
Telecontinent
Kuala Lumpur
17 days ago
...shopping platform project in Cyberjaya! We're seeking a native Japanese speaker or N2 holder with 4-5 years of experience in BPO/Call center training and management.
Work Mode: Office-basedRotational Shifts: 9AM-6PM / 11AM-8PM / 3PM-12AMPublic Holiday: Follows Malaysia...
Job Responsibility
Handle general enquiries via Voice and Non voice channel
Making appointments on behalf customer
Provide accurate information (medical related)
Working timing
~ Working days in between 4 to 5.5 days
Interview arrangement
~ Available...
Telecontinent Sdn Bhd
Kuala Lumpur
21 days ago
Job Responsibility
Job scope
Excellent telephone etiquette (professional, confident and patient)
Handle incoming customer enquiries over the telephone
Identify cause of problems and recommend solutions
Working Days
~5 working days, 2 rest days (can be on...
Telecontinent Sdn Bhd
Kuala Lumpur
21 days ago
...Associate Director in Shareholder Services
About the job Associate Director in Shareholder Services
Our client established a center of excellence in Cyberjaya, Malaysia in July 2023, with approximately 1,000 employees. This initiative was undertaken with the acquisition...
Oxydata Software
Cyberjaya, Selangor
2 days ago
...work on 12 hours rotational shift
The Threat Detection Lead Analyst is an essential part of Experian’s Global Security Operation Center (GSOC) that perform in-depth analysis and further triage of security threats, proposes remediation actions, and takes part in the...
Experian
Cyberjaya, Selangor
3 days ago
...accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the... ...including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance....
...Related Experience - 4-5 Years in BPO/Call Center Training and Management
Work Location - Cyberjaya
Work mode - Office
Language - Japanese native or N2 Holder
Rotational shifts
Public Holiday: Follow Malaysia Holiday / Off on holiday
Notice period buyout...
...who may require provisions to participate in the selection process. Should you require an accommodation, please contact ****@*****.*** or contact our HR department by calling 1-519-888-7465. We will reply to your request as soon as possible.
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BlackBerry Inc.
Cyberjaya, Selangor
15 hours ago
...related dutiesand functions; and
Perform first level troubleshooting of system problems and logging all relatedproblems into helpdesk call centre. To record and track status of systemissues until resolved.
iii. Tape library and media tapes management:
Assist in...
Hunters International Sdn Bhd
Cyberjaya, Selangor
2 days ago
...role reports into the local Service Delivery Manager. This is a high-profile role providing Major Incident Management support to the CACEIS IS Bank Production Center, Infrastructure and applications which support both client facing and internal services.
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Crédit Agricole Group
Cyberjaya, Selangor
4 days ago
...What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical... ...ensure deliveries are in line with SLA
· Leading escalation calls with investors, clients and internal stakeholders.
·Establish...
Crédit Agricole Group
Cyberjaya, Selangor
5 days ago
...who may require provisions to participate in the selection process. Should you require an accommodation, please contact ****@*****.*** or contact our HR department by calling 1-519-888-7465. We will reply to your request as soon as possible.
#J-18808-Ljbffr
BlackBerry Inc.
Cyberjaya, Selangor
2 days ago
...you will do
~ This person will join the sales team in Malaysia. He/she will develop sales opportunities with the Accounts in Data Center sector, assist sales teams in converting opportunities to secured sales. Also, he/she will utilize business acumen in order to...
Johnson Controls, Inc.
Petaling Jaya
4 days ago
...What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV...
Crédit Agricole Group
Cyberjaya, Selangor
4 days ago
...deliver extraordinary solutions for a better tomorrow, together.
We would like to welcome a Design Manager to be part of our Data Center Business, based in our Kuala Lumpur, Malaysia Office. Main duties:
Manage all technical aspects of designs for assigned projects...
TIME's group
Kuala Lumpur
5 days ago
...be working closely with an Australian Consultancy Team. There will be also other analysts & developers in Experian Global Delivery Center Malaysia who will work alongside to support from both technical and cultural perspectives.
Develop, maintain and execute test cases...
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
Ambition
Petaling Jaya
13 days ago
...it comes to managing, proposing and implementing all necessary changes to production and test environment in all IT Services Data Centers and premises, providing global availability to key DHL Group services.
Last but not least, data analytics and monitoring technologies...
...who may require provisions to participate in the selection process. Should you require an accommodation, please contact ****@*****.*** or contact our HR department by calling 1-519-888-7465. We will reply to your request as soon as possible.
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BlackBerry Inc.
Cyberjaya, Selangor
4 days ago
...CHC Head of Regional Treasury Center, Asia JPAC page is loaded CHC Head of Regional Treasury Center, Asia JPAC
Apply locations Bangsar South Office time type Full time posted on Posted 3 Days Ago job requisition id R2734176 CHC Head of Regional Treasury Center, Asia...
Sanofi
Kuala Lumpur
1 day ago
...This is a remote position.
To handle all inbound calls pertaining to hotel reservation and travel product information and other... ...Hospitality who are interested to start their career in a call center are also encouraged to apply - Full Training Provided...
...Job Responsibility
Responsibilities
Maintain and develop internal support and call center quality standards
Review a subset of support agentsâ conversations (calls, emails, chat, etc) on Klaus
Assess support interactions based on internal standards
Accompany...
Envo Bpo Services Sdn Bhd
Petaling Jaya
2 days ago
...who may require provisions to participate in the selection process. Should you require an accommodation, please contact ****@*****.*** or contact our HR department by calling 1-519-888-7465. We will reply to your request as soon as possible.
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BlackBerry Inc.
Cyberjaya, Selangor
1 day ago
...Renewable Basis)
Working Hour: 8 AM - 5 PM
Working Location: Damansara Height
Salary : RM 3,000
Job Descriptio
Make outbound call to existing and new customers
Identify customers' needs, clarify information, and offer suitable product / solution to customers...
Agensi Pekerjaan EPS Consultants Sdn Bhd
Kuala Lumpur
20 days ago
...looking for experienced and qualified teachers to join our team for physical and online classes. ACE Education is a leading tuition center to teach International syllabi such as Cambridge, Edexcel (IGCSE, A Level) IB (PYP, MYP, IBDP), CIMP (Canadian International...
Ace Language Center
Kuala Lumpur
1 day ago
...Business VPs and Services Business VPs will also align the execution training resources especially the training capacity of the training center with respect of the requirements dedicated to number of competencies to be trained. The TCM will communicate training needs...
Hunters International Sdn Bhd
Petaling Jaya
5 days ago