Search Results: 4,947 vacancies
...you will identify and address customers' uncertainties. Attending to email and phone enquiries, effectively maintaining our Contact Centre's high level of accessibility. Working as a team ensuring that customers service level is met.
Job Responsibilities:...
...and complaints within the turn-around-time.
-To provide first call resolution in an effective and timely manner.
-To handle... ...any related discipline.
-Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will...
...Responsible for handling incoming and outgoing calls to ensure customer’s queries, appointments and referral of services are answered professionally, in accordance with SingHealth Call Centre telephone standards.
Provide meticulous administrative support in the Call...
...Permanent
Full-time
Shift and schedule
Monday to Friday
Location
Full job description
Sales Account Manager - Call Center
Responsibilities
Manage client accounts to ensure customer satisfaction and repeat sales
Conduct market research to...
...customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers,... ...of 1-2 years of customer service experience in a contact centre environment.
-Excellent verbal and written communication skills...
Contact Centre Consultant - Inbound, Regional Cash Management - Business Call Centre Malaysia P[...]
...request, credit/debit advise, cheque details etc.
Capture customer interaction via 1 View and manual excel sheet.
Perform outbound calls for follow up and ad hoc operational needs.
Escalate pending customer issues (unresolved cases ) to team leader by end of day....
...Role Responsibilities
Strategy
~ Ensure prompt and timely call backs are made to clients as committed. Optimise the usage of Diallers and Lead management system to drive greater performance. Support fulfilment of online leads where applicable. E.g. online form drops...
...Job Responsibility
Job Scope
Manage the day-to-day performance of the Contact Centre Operations to deliver a best-in-class service, meeting or exceeding all KPIs.
Ensure all standards and procedures are followed and maintained.
Conduct staffâs performance...
...online form drops offs.
Apply skills learned via training programs to drive needs-based conversations.
Ensure prompt and timely call backs are made to clients as committed.
Support deepening and acquisition within personal client segment.
Drive adoption of...
Customer Service Call Center
100% Inbound call, No OUTBOUND
NO SALES
Requirement:
SPM / Diploma / Degree
Able to speak and understand in Malay & English, Not too good and fluent, atleast can understand & communicate in both language
...CUSTOMER SERVICE INBOUND CALL
Salary: RM2500
Working Hours: 8am-10pm (Rotate Shift)
Job Description:
Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner...
...JOB SUMMARY
To call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. Possess the ability to negotiate with borrowers to make the payments required to control...
Job Responsibility
Handle general inquiries via Voice and Nonvoice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Working timing
~ Rotational shift basis
~4 - 5.5 Working days (including Saturday & Sunday...
...non-FCR, you are expected to follow up and respond to users via call back, email and social media on a timely manner
Manning of respective... ...at least 1 year of related working experience in a Contact Centre
Experience in managing Live chats, emails, and inbound calls...
Job Description
In your new role you will:
Test package generation for new products (software & hardware development).
Test package optimization & sustaining and/or sub-cons technical support.
Tester conversion/balancing, while driving test productivity improvement...
...compulsory (both speaking and writing).
~ SPM Credits in Maths, Bahasa Melayu and English
~ Ability to handle large volume of telephone calls and email inquiries.
~20 full time contract position available
Work Schedule:
This job has the following work schedule:...
...Job Responsibility
The Call Team Manager will manage a team of representatives who handle inbound and outbound calls to clients.
The manager will be responsible for managing the team's performance, providing regular feedback, delivering training and coaching, and...
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries...
Job Responsibility
Communicate with existing clients for repeat business and referrals
Prospect and sell products to customers via benefit
Liaise with customers on pre and post sales
Engage and interact with customers face to face
Focus on customer relationship...
...then WE want you! Write Edge is looking for committed, responsible and resourceful individuals with warm personalities to join us as Centre Manager for our online arm!
The Customer Relations and Operations team is in charge of the customer experience and operations of...