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Job Description
Job Number 24069298
Job Category Rooms & Guest Services Operations
Location W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position...
Job Number 24069298
Job Category
Rooms & Guest Services Operations
Location
W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY...
...Height
Salary : RM 3,000
Job Descriptio
Make outbound call to existing and new customers
Identify customers' needs, clarify... ...when required
Keep records of all conversations in our call centre database in a comprehensible way
Perform data entry and build...
Job Responsibility
Handle general inquiries via Voice and Non-voice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Working timing
~ Rotational shift basis
~4 - 5.5 Working days (including Saturday & Sunday...
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
...worries.
-Unlimited Earning Potential: Our unique system allows agents to claim an unlimited amount of commission as soon as the deal... ...selling flow set us apart in the market.
Full-Time Position: Call Agent / Real Estate Agent / Property Negotiator (Real Estate Industry...
-Conduct market research to generate new leads and seek out potential partners.
-Analyse sales data and market trends to identify opportunities for growth.
-Meet and exceed sales targets and performance metrics that has been assigned.
-Manage existing client...
...a part of this journey!
BAT KL IS LOOKING FOR AN ENGAGEMENT CENTRE AGENT
SENIORITY LEVEL Non- management
FUNCTION GBS Marketing... ...day interactions from consumers through available channel (phone call, emails, live chats, etc).
Stay current with latest product...
...The ideal candidate will provide supervision of the Call Centre operations. He/ she will train and motivate the team members to provide reliable, efficient and excellent services to our customers.
The role :
Operations Management
Work closely with regional...
MYR 3,000 - 3,600 per month
Vacancies Available at Our New 5th Branch - Setia Alam, Selangor! Job Highlights
Attractive bonus, incentive, allowance scheme for KRA achievement
Personal growth and Development
Open-Mindedness company culture and Team work
Are these concerns on your mind...
...Full-time
Shift: 9 hours shift between 8am to 12am
We are currently seeking a highly motivated and enthusiastic Inbound Call Center Agent who can fluently speak both Malay and English to join our team. As an Inbound Call Center Agent, you will be responsible for answering...
...Job Description:
To attend to inbound calls enquiries over various range consumer financial products and services.
To handle calls... ...holders – minimum of 1 year of working experience in Contact Centre and /or Consumer Financial Services (Banking)
Possess customer...
Job Responsibility
Handle general enquiries via Voice and Non voice channel
Making appointments on behalf customer
Provide accurate information (medical related)
Working timing
~ Working days in between 4 to 5.5 days
Interview arrangement
~ Available...
...and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for...
MYR 2,000 - 3,500 per month
...minimum SPM
Job scope:
- paper work
- student enrolment
- scheduling/timetable
- arrange appointments
- open and close centre
- customer service
Job requirements:
- minimum SPM holder
- Hardworking
- Eager to learn
- Well organised
-...
...As the Retail Centre Manager, you will be the driving force behind our new shopping destinations. From daily operations to strategic planning, this role is your opportunity to lead a team dedicated to setting up two retail malls in Putrajaya.
Responsibilities:
Overall...
...Responsibility
Monitor large volume of inbound calls, livechats & emails on a daily basis... ...feedbacks on strength and weaknesses of agents and to recommend ways to improve... ...least 1 yearsâ experience in QA - Contact Centre
Must able to communicate in English fluently...
...Rate (AR) & Average Order Value (AOV) gap.
Monitoring random calls to improve quality, minimize errors and track operation performance... .... People Management.
Reviewing the performance of telesales agents, identifying coaching needs and planning coaching sessions....
...Loan, Balance Transfer etc through outbound calls.
Ensure prompt and timely call backs... ...campaign wise conversion rate, maximise agent occupancy and conversion rate on referrals... .... E.g. S2S referrals from contact centre, Online leads, referrals to branches, etc...
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
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We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving....