Search Results: 26 vacancies
Coolbit is a newly established IT service provider company focusing on FinTech projects... ...for talented and energetic Enterprise Customer Service Executives to join our amazing team at our... ...provided by corporate customers through calls and emails, and record and report....
Job Title:
Advisor I, Customer Service – Vietnamese
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...
Duties and responsibilities:
As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living...
RESPONSIBILITIES
In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you'd like to be part of a dynamic start up working environment, here is a position for you!
Here is what you can achieve with...
-Prepare quotation / proposal to clients in order to meet customer requirement.
-Responsible in attending sales enquiries and sales administrative functions.
-Perform consistent follow up activities with existing and new clients to maintain good corporate relationship...
...revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer... ...lists and reservation cards.
• Executes and supports the operational aspects... ...reservations sales agents while on phone calls.
• Develops, implements and...
...revenues. Implements the brand’s service strategy and applicable brand... ...long-term, value-based customer relationships that enable achievement... ....
• Participates in sales calls with members of the Sales and... ...crisis communications.
• Executes and supports Marriott’s...
...is also responsible for ensuring Client Service Level Agreement and financial expectations... ...Progressive Management Experience) preferred • Call center experience preferred •... ...guidance to employees, colleagues and/or customers. Has accountability for results in terms...
...responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics... ...up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and...
...metrics of the team
Monitor closure of service levels regularly.
Ensure prompt... ...quality scores of team.
Take production calls as well as escalated calls.
Career Framework... ...and verbally • Listen attentively to customer needs and concerns; demonstrate empathy •...
...responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics... ...up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and...
...and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of... ...and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies,...
...Description
We are looking for: • Who has extensive experience in the Call Center / BPO space and can design, document, analyse, and test... ...Tools and Methodologies • In-depth understanding of the CRM services industry. In-depth understanding includes things like: key business...
...clients to sell new products, solutions, and services to existing clients across the retail,... ...with existing and prospective client executive management • Partner with Sales... ...expectations are being met or exceeded • Provide customer and market intelligence back to Sales,...
...standards and procedures by participating in audits and reviews of executed operational methods and practices
Provide input to Facilities... ...third party contractors to ensure performance meets vendor service level agreement
Coordinate with Procurement in gathering quotes...
-Manage the development and execution of regional digital marketing programs, including SEO/SEM, marketing automation, social media, website... ...effective digital channels and tactics to reach potential customers.
-Generate, edit, publish and share daily content that...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating...
...Functions/Core Responsibilities ● Addressing and resolving inbound customer support inquiries ● Working with internal cross-functional... ...practice positioning and help center content creation ● Possess a service-oriented mind set and approach to work, delivers value through...
...is your mission?
-Provide excellent support experience to customers via all relevant communication channels.
-Identify customer... ...-Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance...