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- ...in Kuala Lumpur. The shop is designed as a high-quality retail experience, not a supermarket counter: -curated products -strong... ...day and set the standard from the start. The Role As Store Operations and Customer Experience Lead, you will play a key role in:...
- As a Customer Experience and Operations Intern, you will be the frontline voice of Phoenix — assisting customers, managing orders, and ensuring smooth day-to-day operations. You’ll learn how a fast-growing wellness brand runs internally while also contributing to initiatives...
- ...Location: Kuala Lumpur, Malaysia Role: Customer Experience Operations (CX Ops) Department: Customer Experience (CX) Mode: Full-time role About Respond.io ( Founded in Hong Kong in early 2017, respond.io ( is an AI-powered business messaging platform that helps...
- ...Financial Management & Reporting Oversee day-to-day finance operations for Malaysia and Indonesia entities, including accounting,... ...) preferred. Minimum 7–10 years of progressive finance experience, with at least 3 years in a managerial/regional role. Strong...
- ...Due to recent expansion they are looking for experienced Guest Experience Manager based in Sungai Long Kajang. Working Hours: 8.3... .../ 6 days Job Responsibilities: Oversee the daily operations of attractions to ensure smooth and efficient functioning....
- ...The Guest Experience Manager holds a critical position within our Front Office bearing significant responsibilities that directly impact guest satisfaction and operational excellence. Key duties include: Serve as the senior representative of the Front Office managing...
- ...the moments that define lives. We are looking for a Customer Experience Manager, a leader who breathes premium service and understands... ...-it-right" decisions that protect our brand reputation. -Operational Common Sense and CX Intelligence: While you are a "people...
- ...Serves as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service... ...of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest...
- ...delivering innovation sustainability and unparalleled customer experiences to enable global trade and a more sustainable future. We... ...functional Tech teams and business leaders within GBS to enable operational excellence strengthen service governance and continuously improve...
- ...search partner to lead the search for a Senior Director Student Experience for a prominent higher education institution in Southeast Asia... ...This is a strategic leadership role reporting to the Chief Operating Officer with enterprise responsibility for designing and governing...
- ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take... ...their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or...
- ...conception to completion, including change management. -Provide operational updates and accounts, including compilation of reports and... ...relevant qualification -Minimum 2-3 years of working experience in an agency or related service business for Events, PR,...
- ...enquiries from first contact to confirmation. -Advise customers on party flow, package options, and experience planning. -Coordinate booking details with outlet operations team. -Ensure customer expectations are clearly communicated and fulfilled. 4. Booking and...
- ...smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take... ...their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing...
- ...Provide optimal customer experience and maintain high standards of service quality across multiple channels including email social media and WhatsApp. Strengthen brand engagement by understanding customer needs and fostering closer relationships between the brand and...
- ...are seeking a highly organised and detail-oriented Customer Experience Specialist to join our team servicing one of the largest names... ...listings visuals and stock data to ensure high accuracy and smooth operations. Oversee return and refund requests ensuring fair and...
- ...requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or...
- ...Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role About Respond... ..., underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and...
- ...Provide helpful advice, solutions, and recommendations -Ensure every customer enjoys a smooth and pleasant experience Manage Appointments and Support Operations -Handle bookings, rescheduling, and general inquiries -Keep daily records of appointments and...
- ...to live chats professionally and answer customers enquiries. Able to support and understand the operation to resolve customer issue and promote good customer experience. Handle customer complaints to provide appropriate solutions and alternatives within the time...
- ...Xerox system. -Coordinate with technicians, warehouse, and operations teams for smooth service delivery. -Assist with... ...Apply now at ; JOB REQUIREMENTS: - Minimum 1-3 years of experience in customer service, preferably in technical, retail, or service...
- ...the design of large-scale facilitated workshops (which we call experiences). You can expect to work in a truly leading-edge environment... ...will also have Experience that spans across UX business operations web engineering and design. Experience with organizing and...
- ...improve products and services. -Identify process inefficiencies and propose improvements to enhance the overall customer service experience. -Contribute to the development and enhancement of customer service policies and procedures. -Adhere to company standards...
- ...Why qlub? Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers... ...payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant...
- ...responsible for designing and delivering exceptional personalized guest experience that reflects the brand values. The role focuses on creating... ...& Beverage Spa Concierge etc) and external partners (tour operators artisans). Ensure all experiences align with brand identity...
- This role supports the company’s customer experience and insurance sales function by handling customer enquiries, performing telesales... ...-Support administrative tasks related to customer service operations. -Perform relief duties during team members’ absence when...
- ...of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest... ...Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties...
- ...evolving game. WHO YOU’LL WORK WITH The EKIN Experience & Training Specialist will be part of the Nike Malaysia's Marketing... ...Manager. They will work closely with Brand Marketing, Retail Operations, Store Marketing, Partner Retail teams and the network of coaches...
- ...meeting employee, guest and owner expectations. The Guest Experience Manager is responsible to assist the Front Office Manager in ensuring... ...To assist the Front Office Manager in managing the day-to-day operation and conducting trainings for the Front Office team. To ensure...
- ...new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact. Lets build a healthier future together. Roche is an Equal Opportunity Employer. Required Experience: Intern...