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- As a Chat Support Agent, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them...
MYR 4,000 per month
Community & Comment Control · Monitor live comments · Remove inappropriate/spam comments · Block or mute users · Maintain brand-safe environment Live Stream Support · Assist host during TikTok LIVE · Highlight key comments/questions ...- This is a job posting for online jobs where you get paid to chat with customers on a business’s social media account. These are remote positions, meaning you log in online to do the work, and all you need is basic English skills and a reliable internet connection. What...
- ...Job Summary: We're looking for a Content Moderator (Safety Operations Specialist) to join our back-office operations, focusing on user appeals related to social media account restrictions . In this role, you'll conduct account verification and make critical decisions...
ISoftStone
Kuala Lumpur3 days ago - ...with leading brands to drive their data and digital maturity Job Type: Fixed-term Contract Role Overview The Livestream Moderator plays a critical role in ensuring smooth, high-quality livestream execution across eCommerce platforms. This role is responsible...
ADA
Kuala Lumpur2 days ago - Language-Japan Shift- Rotational Location-KL,Malaysia(Company will provide visa,flight tickets and accommodation) Roles & Responsibilities- Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken...
Devloit
Kuala Lumpur3 days ago - ...someone who will ensure safe experiences for both people and businesses across the global, online digital community. As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be working at a computer each day, reviewing, and...
TP Vision
Petaling Jaya1 day ago - ...-A clear career progression path with multiple growth opportunities. Key Responsibilities: -Professionally respond to live chat inquiries and address customer questions in a timely and courteous manner. -Develop a strong understanding of company products...
- ...Job Summary We are seeking a Mandarin-speaking Content Moderator / Customer Support Executive (Sichuan dialect, Mainland China) to... ...Support Handle inbound and outbound interactions (calls, email, chat, IM) professionally. Investigate and resolve reported issues...
- ...Description We are seeking a skilled Content Moderator fluent in English and Malay to join our team in Southeast Asia. The ideal candidate will have 1-3 years of experience in content moderation, ensuring that user-generated content meets community standards and guidelines...
ITCAN Pte Limited
Kuala Lumpur3 days ago - ...and timely responses for inquiries coming through email and live chat support channels. Filter content from the client's website.... ...to work on cyclical schedules. Have experience on content moderation, phone, email and live chat support That's definitely a plus! Meanwhile...
TaskUs
Petaling Jaya18 days ago - ...Responsibilities: Provide front-line support to our customers via live chats, phones, and email. Answering queries and resolving client issues regarding our products, platforms, and promotion. Address customer feedback as well as complaints professionally....
Brainhunters Workforce Solutions Sdn Bhd
Cyberjaya, Selangora month ago - ...New demand – Social media - Content Moderation 15mins IV slot – B2 English is required Start Date: 9th Feb – Need Fluent in Traditional Mandarin 5HC Location: EQ Plaza, Near KLCC, Budget – 4000 (Diploma – 1 year Cs Experience required)– up to 4.2k – Degree...
Mango Global Technologies Co. LTD
Kuala Lumpura month ago - Pay: 6,000.00 (MYR) - 7,000.00 (MYR) per month Job description: Critical Thinking & High-Context Judgment Ability to analyse ambiguous or high-risk cases with precision and evaluate nuanced contextual signals. Child Safety & Ethical Reasoning Strong grounding...
ITCAN Pte Limited
Petaling Jaya10 days ago - ...Job Summary We are looking for a dedicated Email & Chat Support Specialist (Mandarin) to provide professional and efficient customer support through written channels. This role focuses on handling customer enquiries via email and live chat, ensuring timely resolution...
TP
Selangor25 days ago - ...dynamic social media team? We’re looking for a Freelance LIVE Moderator to assist our TikTok LIVE sessions (with over 180K followers!).... ...No experience needed to apply — training will be provided If this is what you are looking for, let’s chat #J-18808-Ljbffr...
Direct Lending
Johor Bahru18 hours ago - ...turnaround SLA. Preferred Qualifications: Experience in search-related or Internet-related business. Background in content moderation or user feedback operations. Heavy social media user. This job description is not intended to cover or contain a...
Straive
Malaysia2 days ago - Mandarin NON-Voice Customer Service Project - *ONLY HANDLE LIVE CHAT.* Location: Subang Jaya (Near Subang LRT) *NO Night Shift* working hours only - *9am-6pm* and *12pm-9pm* *IMMEDIATE STARTERS ONLY - MUST START - 27th March 2026 * 9HC Mandarin, * Joining Date: -...
- Job Description: Collect, clean, and analyze chatbot interaction and user behavior data to identify key trends and business issues Design and maintain dashboards and reports to support product, operations, and engineering teams Monitor key performance metrics ...
Shopee
Malaysia3 days ago - ...About the Company We are looking for a Bengali-speaking Content Moderator to join our team in Penang, Malaysia. This role is ideal for individuals who are detail-oriented, responsible, and passionate about maintaining a safe and positive online environment....
TP Vision
Pulau Pinang1 day ago - ...problems and deliver solutions. Deliver an experience to every customer, meeting Spotify's service standards. Handle 60–70 live chat interactions daily, utilizing both templated and customized long-form responses to address customer inquiries effectively....
Sutherland
Kuala Lumpur29 days ago - ...alignment and smooth day-to-day operations. Responded promptly to brand and agent inquiries via online and offline channels Monitored chat quality and conducted regular coaching sessions and team huddles to maintain high service standards. Conducted interviews,...
Shopee
Kuala Lumpur3 days ago - ...excellence and attention to detail Ability to work collaboratively within a team-oriented environment Physical capability to stand for extended periods and lift moderate weights Knowledge of Malaysian beverage regulations and licensing requirements is a plus...
- ...on ticket status to ensure timely resolution Collaborate with internal teams to resolve data discrepancies Follow up on group chat status updates and ensure all tickets are actively monitored and tracked until closure Qualifications : Minimum Diploma in any...
- ...energy industry. Job Duties Under broad direction, this position is responsible for advising the company concerning simple to moderately complex legal issues related to business activities. Acts as a company advocate and advisor with respect to legal matters,...
- ...working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to...
- ...repair services in several crafts such as electrical, carpentry, welding, plumbing, sheet metal, painting, and mill-wrighting at a moderately complex level. Apply journey level skills in a primary craft gained from practical experience. Possess an in-depth understanding...
- ...To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Able to perform moderately complex mathematical calculations without error. • Able to read, listen and communicate effectively in English, both verbally...
- ...supporting our customers on their Reservations and Loyalty Program Queries Get comfortable in handling emails, calls and potentially chats Receive industry-best training that will equip you with soft and technical skills for the role. Gain confidence in meeting and...
- ...personnel is essential, along with the ability to clearly summarize technical information for operators and management. The role involves moderate physical demands, including standing and walking for extended periods, with occasional bending, squatting, and reaching, and...
