...one of the UK’s fastest growing MSPs, we’re on the lookout for a Service Delivery Manager!
Location: Cyberjaya, Malaysia
Salary:... ...ll play a crucial role in service management, fostering strong client relationships and ensuring successful service delivery. Collaborating...
...JOB DESCRIPTION
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create... ...class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological,...
...Associate Director in Shareholder Services
About the job Associate Director in Shareholder Services
Our client established a center of excellence in Cyberjaya, Malaysia in July 2023, with approximately 1,000 employees. This initiative was undertaken with the acquisition...
...CACEIS Investor Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time... ...transactions as per defined procedures, whilst meeting Client service level agreements & team KPI’s /KQI’s.
Being responsible...
...JOB DESCRIPTION
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create... ...class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological,...
...CACEIS Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical... ...files.
Handle enquiries from investors and distributors (client call centre in English, Mandarin and Cantonese)
#J-18808-...
...be responsible in managing the cash account opening related to client in line with the agreed SLA. Based on the request receive or logged... ...(market openings), fund accounting, middle office and registry services.
Ensure adherence to the agreed target operating model and...
...Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery;... ...overseeing and assuring the disciplined execution of critical client service delivery, people, continuous improvement and risk and control...
...locations as applicable to the respective teams under the senior manager’s jurisdiction
Ensuring delivery of the services to internal and external clients within prescribed timeframes with a high level of quality
Fostering a client mindset throughout the team...
Key Responsibilities:
- Speak to global customers on the phone every day
- Set up an appointment for sales consultant to close the deal.
- Follow up on leads and articulate the solution to identify potential prospects.
- Prepare EOD Daily Call reports...
...Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery;... ...skills & abilities individually and for direct report
Foster a client mind-set to ensure delivery of the services to internal and external...
MYR 5,400 - 5,500 per month
...Attends all required training.
Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients.
Maintains confidentiality as policies.
Uses standard office equipment such as telephones, computers, copiers, and fax...
...E-mel
Business Development Manager & Clients Services at Nityo Infotech Services
Hi Candidates,
Key Requirements to take note
Posses knowledge in TA process especially Dealing process.
Having VBA/Phyton knowledge will be an added advantage
Fiex travelling...
...approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence.
As a... ...in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United...
...connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every... ...We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more...
...Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and... ...and customer satisfaction for our telecom and enterprise clients. You will lead a team of dedicated professionals, coordinating...
Job Title:
Advisor I, Customer Service – Thai
Job Description
The Advisor I, Customer Service position interfaces with customers via... ...calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...
...We are looking for a Video Customer Service Analyst to join us! Location: Cyberjaya, Malaysia
Salary: Competitive Base + Shift Allowance... ...of contact for Nasstar Video customers
Answer calls from clients, ensuring a professional manner is maintained throughout and...
...Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery... ...of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible...
...manage back order situations and propose alternative solutions where possible
Manage (receive, register, follow-up and report) all service complaints received from his/her customer and ensure a professional and pro-active feedback to the customer
Monitor the price...
...Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery;... ...skills & abilities individually and for direct reports.
Foster a client mindset to ensure delivery of the services to internal and...
...· Manage day to day activities to ensure customer service standards are met.
· Monitor and walk the floor to ensure resources are... ...efficiency and compliant baselines are met.
· Handle escalation for client servicing issues.
· Develop and retain employee to maximise...
...As a Manager, Shareholder Services, you will be accountable to manage and motivate the team to produce consistently high quality Transaction... ...& KPI/KQI targets, regularly receive positive feedback from clients and the wider CACEIS Investor Services community, continue to...
...Customer Service Specialist - Malaysia (Remote)
Department: Customer Success
Employment Type: Full Time
Location: Malaysia
Description
Rivalry has been pushing the boundaries on what an esports betting and next gen entertainment product can be, and we’...
...reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.
The team is supporting...
...· You will be attending to customer’s telephone enquiries over a full range of Business Banking products and services.
· You will be attending to customer’s complaint calls and ensure these cases are resolved within the stipulated time by making timely decisions on...
...approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence.... ...individual is responsible for static data collection and update of the client portfolio for all client transactions across the year. This...
...Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery;... ...aspects
Design and deliver training solutions, to grow the Global Client Operations knowledge in various roles. Include guidelines to...
...Customer Service Specialist (6 months contract)
Job details
Here’s how the job details align with your profile . Pay
RM 2,800 - RM 3,200 a month
Job type
Contract
Shift and schedule
Monday to Friday
Location
Full job description
Contract...
...Professional Services - Red Team Security Consultant page is loaded Professional Services - Red Team Security Consultant
Apply locations Cyberjaya, Malaysia time type Full time posted on Posted 2 Days Ago job requisition id 20240041 Worker Sub-Type:
Regular...