Search Results: 9,348 vacancies
...and other inquiries via phone calls including emails, mails,... ...Responsible to provide first contact resolution (FCR) when possible... ...respective unit or Customer Feedback Center for resolution and adhere to... ...Level (Fresh Grads) / Junior Executives specializing in Customer...
...Job Responsibility
Responsibilities
Maintain and develop internal support and call center quality standards
Review a subset of support agentsâ conversations (calls, emails, chat, etc) on Klaus
Assess support interactions based on internal standards
Accompany...
Envo Bpo Services Sdn Bhd
Petaling Jaya
4 days ago
...Job Responsibility
Monitor large volume of inbound calls, livechats & emails on a daily basis
Provided regular updates to team leaders... ...Must have at least 1 yearsâ experience in QA - Contact Centre
Must able to communicate in English fluently
Above...
Telecontinent
Kuala Lumpur
19 days ago
Job Responsibility
Handle general inquiries via Voice and Non-voice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Working timing
~ Rotational shift basis
~4 - 5.5 Working days (including Saturday & Sunday...
Telecontinent Sdn Bhd
Kuala Lumpur
23 days ago
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time... ...feedback received, where applicable.
Report results of welcome calls feedback and gap resolution to all business lines regularly....
AIA Hong Kong and Macau
Kuala Lumpur
4 days ago
Job Responsibility
Job scope
Excellent telephone etiquette (professional, confident and patient)
Handle incoming customer enquiries over the telephone
Identify cause of problems and recommend solutions
Working Days
~5 working days, 2 rest days (can be on...
Telecontinent
Kuala Lumpur
2 days ago
...the department to develop deeper, more scalable solutions.
Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development...
TIME's group
Kuala Lumpur
3 days ago
...Position: Banking, Executive Contact Centre
Company: Banking & Finance
Working Hours: Shifts Arrangement
Salary: up to RM 2,80... ...result driven.
Job Purpose:
Answering and responding to inbound calls for services, enquiries according to specified Practice and...
TIME's group
Kuala Lumpur
3 days ago
...maintain cost effective management
Customer – Plan and organize Contact Center (CC) activities to meet and exceed customer standards and... ...or university
Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry....
Prudential Services Asia
Kuala Lumpur
23 days ago
...This is a remote position.
To handle all inbound calls pertaining to hotel reservation and travel product information and other... ...Hospitality who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
Candidates...
...Type: Full-time
Shift: 9 hours shift between 8am to 12am
We are currently seeking a highly motivated and enthusiastic Inbound Call Center Agent who can fluently speak both Malay and English to join our team. As an Inbound Call Center Agent, you will be responsible...
U Mobile
Kuala Lumpur
a month ago
???? Join the Excitement at Berjaya Times Square, Kuala Lumpur! ????
Position: Inbound Call Center Agent
Location: Berjaya Times Square, Kuala Lumpur
Job Type: Full-time
Shift: Embrace a 9-hour shift between 8 am to 12 am for ultimate flexibility!
Are you ready...
U Mobile
Kuala Lumpur
a month ago
Job Responsibility
Handle general enquiries via Voice and Non voice channel
Making appointments on behalf customer
Provide accurate information (medical related)
Working timing
~ Working days in between 4 to 5.5 days
Interview arrangement
~ Available...
Telecontinent Sdn Bhd
Kuala Lumpur
23 days ago
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered... ...Bot, and Case Management, alongside sales channels comprising Inbound Sales-Through-Service and Outbound Sales.
Key...
U Mobile Sdn Bhd
Kuala Lumpur
4 days ago
Job Responsibilities
Deliver 24 hour one-stop customer service.
Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
Handling and resolving customer complaints proficiently.
Displaying a high level...
United Overseas Bank (Malaysia) Bhd
Kuala Lumpur
a month ago
...take a closer look at us…
Job Description:
Attend incoming calls and respond to customer’s queries and requests in a courteous and... ...customer satisfaction by resolving customer queries at first contact where possible.
Personalize service by cross selling and up selling...
Juris Technologies Sdn Bhd
Kuala Lumpur
2 days ago
...she will develop sales opportunities with the Accounts in Data Center sector, assist sales teams in converting opportunities to secured... ...and develop deep partnering relationships with the customer's executive management team and other customer decision-makers, engaging...
Johnson Controls, Inc.
Petaling Jaya
2 days ago
...Contact Centre Business Executive (Petaling Jaya)
Position: Contact Centre Business Executive
Intake: April 2024
Employment Type: 6 to 12 Months... ...or Degree in any field.
Minimum 1-2 years of contact center/telesales/telemarketing experience.
Excellent...
TIME's group
Petaling Jaya
3 days ago
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian... ...Australian customers in a contact center environments
Ability... ...Omni channel support such as, inbound calls and live chats
Experience...
Ambition
Petaling Jaya
15 days ago
...are looking for Business Development Leader (Services Training Center) to make an impact!
At Schneider Electric , we believe... ...and Business VPs and Services Business VPs will also allign the execution training resources especially the training capacity of the training...
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Petaling Jaya
7 hours ago
