Roles and Responsibilities:
Promotion and Managing of Test Center
-To manage day-to-day operations of the Test Center;
-To administer and invigilate various tests (ie, PTE Academic, PMI, UCAT, RGOC, etc) following established guidelines;
-To ensure the Test...
He/She will be based at our Dialysis Centre. Requirements:
~Diploma in Nursing
~Minimum one year working experience in a clinical /... ...Post basic renal trained candidates welcomed
To apply, kindly contact: Ms Cindy Wong at 013-341 5622 or email your resume to...
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered candidates, please login to apply Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving....
...-to discuss on all testing/warranty activity to be conducted on the day ( pit availability/train request..etc)
4 Collect control centre(CC) alarms logs and share to the team via email in daily basis every morning
5 Plan the testing / warranty or other activity based...
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-47081 At AIA we’ve started an exciting movement to create a healthier, more sustainable...
...strategies and projects. Represent Procurement in relevant committees and governance bodies. Manage the regional Procurement cost centre, perform cost control activities, analyse cost effectiveness and define saving opportunities with the aim to ensure appropriate cost...
...– Ensure the team achieves Service Level Agreements (SLA) and maintain cost effective management.
Customer – Plan and organize Contact Center (CC) activities to meet and exceed customer standards and expectations.
Operational Performance – To satisfy our customers...
Job Responsibility
You will be responsible for generating calls to potential customers with the main goal to achieve your sales target!
Perform outbound sales calls to existing and potential customers.
To explain product/services to customers in details and convert...
...policies and procedures set out by the company, distributors, dealers and the relevant authorities.
- Ensure the Distributors / Dealers Centre operations is efficient and cost-effective.
- Analyze market potential and identify market trends to make informed business...
Job Responsibility
Effective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracy
Drive action plans to improve detective rate and overall quality score of the team through analysis of improvement ...
...feedback in a professional and timely manner in accordance with the Organization Service Standards.
Report directly to the Lead, Contact Centre of Global Services Centre which operates 24/7 rotational shifts
Some of the responsibilities are:
To attend all...
...Position: Banking, Executive Contact Centre
Company: Banking & Finance
Working Hours: Shifts Arrangement
Salary: up to RM 2,800
Qualifications:
Minimum SPM or Diploma/Degree in any related field
Experience in contact centre environment would be advantage...
...and verbal communication skills.
Proven experience in curriculum development and educational leadership, preferably in a tuition centre or school setting.
Strong understanding of education principles and practices.
Experience in teacher training, mentoring, and...
...Join our family today.
Together, we'll make travel better.
What you'll be doing :
Supports the Manager, Global Contact Centre with overall tasks and responsibilities to ensure operations are handled seamlessly, overseeing the team, set KPI's and ensuring...
...operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage... ...Represent Prism internally and externally
Act as Single point of contact for the customer
Identify and record savings (benefits...
...Sports Direct Malaysia iscurrently looking for Customer Service Contact Centre Manager to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
Personalize service by cross selling and up selling products and services that are suitable for customers....
...customers' needs.We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of Contact Centre Service & Sales Representative 1 , working together with colleagues to display HSBC Values and achieve Vision to become the...
...As the Retail Centre Manager, you will be the driving force behind our new shopping destinations. From daily operations to strategic planning, this role is your opportunity to lead a team dedicated to setting up two retail malls in Putrajaya.
Responsibilities:
Overall...
Job Responsibilities
Deliver 24 hour one-stop customer service.
Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
Handling and resolving customer complaints proficiently.
Displaying a high level...
Functions / Responsibilities:
• To monitor the data centre and act as a primary responder to address various system alerts coming into Customer and Datacenter.
• First point of contact for Net One Asia Group - maintenance Customers as Service Desk.
• To perform remote...
...Contact Centre Business Executive (Petaling Jaya)
Position: Contact Centre Business Executive
Intake: April 2024
Employment Type: 6 to 12 Months Contract (Renewable based on performance & attendance)
Working Location: Bandar Sunway, Selangor
Working Day/ Hour...
...inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
Requirement:...
...expansion.
Job Description
This role involves design and delivery of an enterprise wide SAP solution within the delivery centre of excellence. This role will ensure quality of design, implementation and management of lifecycle delivery of changes globally for...
...submit your resume (in MS Word format) to ****@*****.***. Due to overwhelming responses, we will only be able to contact shortlisted candidates.
Job Ref: 20240423/002
Consultant: Hui Cheng Heng
Registration No: 201901037350 (1346680-W)
EA...
...Monitor queues and agent performance in real-time to ensure schedule adherence, SLAs and key performance indicators are met for all contact channels (calls, chat and email, etc.).
. Schedule Adherence Management : Work with Operations team for both Inhouse and BPOs...
...Building and maintaining relationships with Developers and Architects & being the key point of contact for all design related enquires and escalations to develop proprietary specifications for systems
Developing and increasing projects pipelines and business opportunities...
...dynamic and experienced professional for the position of Assistant Manager specializing in Operations Support & Analyst in Global Contact Centre. The successful candidate will play a pivotal role in overseeing the administration of CRM systems, telephony systems, prepare...
...-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Company profile
Hays Recruitment
4.9
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38 reviews
Human Resources & Recruitment...
...machine shop and assembly.
Ensure the material release to production according to daily line schedule.
Review and manage work centre capacity with objective to meet the goals and provide improved capacity to Management.
Liaise with related department to ensure...