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- ...capturing the detail of the request. Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization. Works closely with...Work from home10 days ago
- Act as the primary point of contact for customers across various channels, including phone... ...inquiries, issues, and feedback. -Assist customers with order placement and post-... ...any issues related to stock availability, delivery delays, or product discrepancies. -...
- ...Role Overview We are seeking a Junior Customer Success Manager (CSM) based in Malaysia, who will play a key role in driving customer... ...onboarding to renewal—ensuring satisfaction and sustained value delivery. Identify and execute upsell and cross-sell opportunities to...Remote job
- Why qlub? Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code - no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech...
- ...Job Title : Customer Service Representative (Fluent in English & Chinese) Job Location : Remote Shift Timings : 8 hrs per day... ...complaints and concerns with a focus on customer satisfaction. Assist in processing orders, returns, and exchanges. Maintain...Remote job
- ...REQUIREMENTS: - Trilingual proficiency is a must; must be able to type, read, and converse in Mandarin, English, and Malay. - Excellent customer service skills to engage with buyers in a professional and courteous manner. - Added advantage if possessed the experience in...
- ...This role is pivotal in supporting and customizing core systems, including Microsoft Dynamics CRM, and ensuring the delivery of high-quality custom software solutions that... ...& wellbeing programs including an Employee Assistance Program and Mental Health Days Learning...
- ...solution, each with thousands of paying customers. About The Job We're growing fast and... ...Your responsibilities will include: Assist in researching user needs, industry trends... ...team to ensure seamless feature delivery Participate in product testing, quality...Remote job
- ...business. As the point of contact on service delivery engagements, they educate the clients on... ...client needs are met in a way improves customer satisfaction. Responsibilities: •... ...explaining features differences, assisting in transition planning and providing basic...
- ...support for mission-critical EBS applications as part of our global customer support team. The position has the responsibility for... ...accounts as a technical/functional advisor. Provide hands-on assistance using proprietary tools in a test environment or via remote client...Work from homea month ago
- ...Creative Team to document best practices and create SOPs for AI-assisted editing workflows. Collaboration -Work cross-functionally... ...collaboration with the Creative and Marketing teams (on-time delivery, minimal revisions). -Maintenance of an organized, searchable...
- ...Responsibilities Interpret spoken Mandarin/Cantonese for customers via call Facilitate clear communication between parties by accurately... ...challenges faced during interpretations to the management. Assist in translating written documents as needed. Skills and...Work from homea month ago
- ...foundation continues to shape how we deliver value to our customers today. Patient Prism is a comprehensive, end-to-end lead management... ...------------------------------------ - Discipline concerning delivery dates - Appreciation for clean, readable code - Commitment...
- -Respond promptly and professionally to customer enquiries via WhatsApp -Manage lesson bookings and updates through Google Calendar... ...e.g., maintaining lesson records, updating student lists) -Assist with social media content (e.g., create, post and manage content...
- .... Communication and support: You treat internal teams like customers. You set clear timelines, surface blockers, and follow through.... ...Take over support and maintenance of key operational sites Assist in the migration and shutdown of legacy systems Integrate advanced...
- ...living room or the boardroom. Your Challenge: A great opportunity awaits for a customer-oriented Field Service Engineer to become part of our Customer Service Delivery team in Malacca. This role will be specializing within our CT, X-Ray, and MRI portfolio...
- ...cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers... ...Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet...
- ...award-winning time clock solution, each with thousands of paying customers. Who we are looking for: Diploma or Degree in any field... ...Preferably a local candidate or someone who speaks Malay , to assist in reviewing government documents and news when needed....Remote job
- ...cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers... ...Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet...
- ...cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers... ...holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations...
- ...with the sales team, the Sales Specialist informs and advises customers on new technologies, product configurations, and upgrades, while... ...strategy, and helping with tender strategy and quotations. Assisting Account and District Managers in meeting business goals and...
- ...through full-service solutions. These services include design, custom web development, hosting services, tiered production support, search... ...requirements with business objectives Team Guidance Assist with task delegation based on team members' experience and capacity...
- ...closely with teams, SaaS/Cloud Solution Providers & Trading Partners to test new business capabilities; Develop B2B use cases, customer scenarios, prototypes/demos and coordinate testing of the newly developed or enhanced applications and provide support; Looks for...Work from home9 days ago
- ...agentic AI. ACTO helps Sales, Marketing, and Medical teams improve customer engagement and brand performance by turning field professionals... ...support candidate communication. These tools are designed to assist our team, but all final hiring decisions are made by human...
- ...a clear communicator with rock-solid reliability and you’re curious about making the leap to remote, we’ll guide you through it) You understand the AWS / GCP / Docker / K8s services and ecosystem. You understand CI tools and implement CD (Delivery/Deployment)...
- ...fostering collaboration within the team. You will also make contributions in improving code quality, process efficiency, and project delivery timelines, helping to enhance overall team performance. Seniority Level: Senior Responsibilities: Innovative Fullstack...
- ...senior engineers on agent design, instructions, and evaluation using AIP's native features. End-to-End Delivery: Work with stakeholders to capture requirements, design solutions, and deliver working applications....Remote job
- ...Functional) is to provide exceptional ON DEMAND remote-based support for mission-critical ORACLE applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, supporting of multiple Client Architectures,...Work from homea month ago
- Responsibilities -Assist in planning and executing marketing campaigns (social media, email, ads, etc.) -Create and schedule engaging social media content -Conduct market research and competitor analysis -Support in brainstorming ideas for branding...
- ...lead generation, contact database management, digital marketing, global strategic marketing strategies and campaign execution. You’ll assist in promoting our innovative solutions in GenAI, low-code, BI Analytics and other technologies, while learning how to drive...
