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- Job description As a Customer Service Agent, your role involves quickly responding to customer inquiries via live chat and email, ensuring accurate information delivery and assistance with orders and products. You'll handle complaints effectively, maintaining professionalism...
Transcosmos
Cheras, Kuala Lumpura month ago - ...Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries. • To exceed client’s expectation in terms of customer service & accurate information Interested candidates please submit your application through Jobstore.com
- ...Responsibilities: Respond to customer inquiries promptly and professionally via phone, WhatsApp, and email Handle complaints and provide appropriate solutions in a timely manner Follow up with customer to ensure issues are fully resolved Coordinate with relevant...
- ...grown from a small plastic injection moulding company to one of the major moulders in the industry today, known for its dedication to customer service, process innovation, technological advancement and commitment to excellence. Today, SILVERPLAS is an Underwriters...
- ...rates enquiry / negotiations to vendors - carriers, oversea agents,insurance broker, repacking company, hauler and etc Attend to customer's request, queries, complaints and etc Advise client on the import/export requirement & duty waivable (if any) based on HS code...
- ...understand options and make informed decisions. # Collaborate with the sales team to ensure smooth transitions from sales to project execution. # Assist clients in selecting products and services best suited to their project needs. Post-Sales Support # Ensure all...
- 職責： 透過電話、WhatsApp 和電子郵件及時專業地回覆客戶詢問 及時處理投訴並提供適當的解決方案 跟進客戶以確保問題已徹底解決 與相關部門（如銷售、安裝、物流）協調解決服務或交付問題 使用內部 CRM 系統維護客戶互動的詳細記錄 提供售後支援並協助收集客戶回饋 必要時協助內部稽核、服務補救和投訴案例報告 在需要時處理基本的社交媒體發布和客戶互動 推廣客戶至上的理念，始終堅持卓越的服務 優先資格/經驗（以上或 JD 未提及）： 必須具備國語和英語（口語和書面語）的熟練...
- 根據航運國際貿易術語準備報價 向供應商（承運人、海外代理商、保險經紀人、重新包裝公司、運輸商等）提交費率查詢/談判 處理客戶的要求、疑問、投訴等 根據客戶提 供的 HS 代碼，就進出口要求和可減免的關稅（如有）向客戶提供建議 直接與海外/國內代理商聯繫，了解裝運安排/狀態 協助銷售支援/定價以及與供應商的談判 與銷售、財務和營運部門合作，驗證定價結構和運輸方式。 解決帳單差異和定價錯誤，必要時升級複雜問題。 保持對定價政策和費率表的最新了解。 提供有關定價趨勢和客戶關注點的回饋，以幫助優...
- Position Title: Customer Service (Kuala Lumpur) Intake: 28th July 2025 Contract Duration: 1 Year (renewable contract) Salary: -RM1,800 to RM1,900/months -Allowances (Up to RM360) Work Location : Bangsar (Nearby LRT Kerinchi) Working Days: Monday - Sunday (5 Working...
- About to role:- Customer Success Executive will need to be able to understand customer expectation through ongoing collection and analysis of data and feedback which is then used to develop onboarding and retention strategies to feed into product road maps. He/she will...
- As the Operations Executive at Cozyhomes (part of The Makeover Guys), you will be servicing both the homeowners and the tenants. You will... .... Your work will directly impact our business operations and customer experience. We welcome candidates from all races, religions,...
- ...headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description What You'll Doing: Handle daily customer’s order fulfilment, and a strong commitment to ensure delivery in a timely and accurately manner. Handle daily customers’...
- ...About This Role The Customer Care team is responsible for ensuring that all Zenyum customers attain best in class experience through their journey with our invisible braces and our consumer products line. You will be the primary contact point with our customers...
- ...Perks & Benefits Motivating and Supportive Teams ...and lots more! What would you be doing: Retain the existing customers by building a good rapport and providing customer satisfaction. Delivering excellent customer service to customers via live...
- ...Customer Service Executive Location: Kuala Lumpur, Malaysia Industry: e-Commerce / Digital Services Employment Type: Full-Time About the Role We are looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role...
- ...distribution, and manufacturing of frozen and refrigerated food products. As they are expanding, they are looking for a Customer Service Executive to join the team in Kajang. Job Responsibility: Answer and manage incoming customer calls in a professional and...
- ...Manage inbound and outbound calls by providing optimum service to customers. -Resolve customer service enquiries and issues promptly,... ...or software difficulties, or any issues preventing the execution or completion of the assigned tasks within the stipulated timelines...
- ...that make you smile more. Join us in our mission to spread smiles across Asia! We are looking for an ambitious Senior Customer Care Executive to: Provide personalized customer care to both existing and new customers for our invisible braces, Zenyum Clear....
- ...promote future events and seminar registrations. - Follow up with clients regarding outstanding payments for upcoming seminars. -Customer Support and Issue Resolution - Handle customer inquiries, refund requests, and complaints professionally and efficiently. -...
- ...Performance Based) ★ Annual Bonus (Performance Based) ★ Flight Ticket Reimbursement (Hired Only) JOB DESCRIPTIONS: ⟡ Answering customer’s questions via phone and/or live chat ⟡ Maintaining and updating customers’ accounts ⟡ Responding to customers’ complaint,...
Horizon Network
Kuala Lumpura month ago
