- ...Senior Manager, Customer Experience Singapore Post Limited East Job Description Responsibilities # Analyze customer intelligence and feedback across various Voice of Customer (VOC) and social listening sources # Understand the profile, needs and behaviours...
Singapore Post Limited
Malaysia3 days ago - ...business combining Retail Banking and Wealth Management; and Global Private Banking, to become... ...dedicated colleagues serve millions of customers worldwide across the entire spectrum of... ...Banking team in the role of Customer Experience Specialist. This role drives the...
HSBC
Kuala Lumpur1 day ago - ...Supervisor your focus will be ambassador for customer. Key Responsibilities: You hold a... ...and providing support to order management customer services tasks, responsible for... ..., Supply Chain or equivalent practical experience are welcome to apply. Fresh graduates...
Honeywell International Inc.
Kuala Lumpur3 days ago - ...differentiated and comprehensive care experience for patients seeking care for a wide variety... ...a talented and experienced Head of Customer Experience to lead our efforts in... ...support (e.g., chat, email, phone), ticket management, and escalation procedures. Drive initiatives...
TIME's group
Kuala Lumpur2 days ago - ...end process). To act as Fujicare Sdn Bhd liaison person with Business Partners and customers regarding the Air Conditioning Rent-to-own program by Cuckoo. To effectively manage the respective State's installation and ICS cases. To attend to all customer queries...
TIME's group
Petaling Jaya5 days ago - ...Senior Operations Officer - Customer Experience Management (Customer Service) Job Description POSITION GENERAL SUMMARY ~ To lead and develop CEM Customer Service Team within its sector in delivering excellent customer service to passengers and stakeholders....
Malaysia Airports Berhad
Sepang4 days ago - ...Customer Experience Representative (Permanent) Responsible for ensuring exceptional customer service by providing timely assistance and resolving... ...collaboration with other teams across the organization. Manages customer cases and service requests efficiently, documenting...
TIME's group
Selangor1 day ago - ...sustainability for all — our colleagues, customers, partners, and the communities and... ...driving the digital transformation of energy management and automation to corporate citizenship... ...: We are looking for a Customer Experience Engineer to make an impact! In this role...
Schneider Electric Norge AS
Petaling Jaya4 days ago - ...Build rapport and ensure consistent delivery of excellent customer service experience to customers. Ensuring high standards are maintained regularly... ...throughout Sunsuria City Township. Professionally manage the delivery of vacant possessions and respond to...
Hunters International Sdn Bhd
Sepang5 days ago - ...Account & Relationship Management (Sales) TDCX provides transformative digital CX solutions... ...and disruptive brands to acquire new customers, build customer loyalty, and protect... ...’s best brands, achieve their customer experience aspirations by harnessing technology, human...
TIME's group
Kuala Lumpur1 day ago - ...Listen, respond, and resolve customers' queries, complaints, issues, and questions related to their experience with branch customer services. Keep track of customer feedback... .... Collaborate closely with our Branch Managers/Person In Charge to ensure a seamless and...
TIME's group
Petaling Jaya1 day ago - ...This job is for a Customer Experience Specialist in Johor who speaks Mandarin. You might like this job because it involves understanding customer journeys, compliance management, analyzing feedback, and executing campaigns to enhance the customer experience in the solar...
Verdant Solar
Johor Bahru1 day ago - ...Responsible for ensuring exceptional customer service by providing timely assistance and... ...other teams across the organization. Manages customer cases and service requests efficiently... ...issues to ensure a seamless customer experience. Assists customers in tracking their...
Federal Express, Inc.
Putrajaya1 day ago - ...know us better, check out this video here . Stakeholder Management: Liaise with internal stakeholders across different... ...departments to gather project requirements and ensure alignment with customer experience objectives. Communicate project updates, milestones, and...
TIME's group
Kuala Lumpur5 days ago - ...coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us... ...to excellence. Position Overview: As a Customer Experience Executive, you will be the first point of contact for our valued...
Bjak
Petaling Jaya2 days ago - ...Customer Experience Specialist (E-Commerce) Candidate must possess at least STPM / Diploma / Degree in Business Study, Marketing or equivalent. Degree Fresh graduates are encouraged to apply. If possess 1 to 3 years working experience in CUSTOMER SERVICE field...
TIME's group
Sungai Petani1 day ago - ...mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize... .... As the Customer Experience Assistant Manager - Retail, ASC, Ecosystem you will play a pivotal...
CARSOME
Petaling Jaya1 day ago - ...Your application will include the following questions: How many years' experience do you have as a Customer Experience Specialist? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which...
TIME's group
Kuala Lumpur1 day ago - ...A new Head of Customer Experience position has just been created with a growing company specialising in hospitality and property management. Our client is seeking a seasoned Head of Customer Experience to lead their customer success team. This role will be pivotal in...
Robert Walters
Kuala Lumpur3 days ago - ...About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer... ...this revolution? What You'll Do: Handles and responds to customer enquiries and complaints through phone, online chat and/or e-...
Klook Travel Technology Limited
Kuala Lumpur3 days ago - ...IT services, to internal and external customers and patients. Handle Incidents & Requests... ...by following the incident and request management procedures. Guide customers on Self-... ...building a Knowledge base for customer experience organization and customers. Ensure...
F. Hoffmann-La Roche Gruppe
Petaling Jaya5 days ago - ...We are Asia’s leading platform for experiences and travel services, and we believe that... ...this revolution? About our team: Our Customer Experience Team helps customers get the... ...policies Works closely with the Workforce Management team to determine anticipated work...
Klook Travel Technology Limited
Kuala Lumpur4 days ago - ...Customer Experience Specialist – English (Kuala Lumpur) About Agoda Agoda is an online travel booking platform for accommodations, flights... ..., you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our...
TIME's group
Kuala Lumpur4 days ago - ...email, Service Portal). The scope includes incident and request management for end users using a variety of software and standard... ...you are Candidate possess University degree or equivalent experience Candidate possess 1-2 years’ experience in IT desk-side support...
F. Hoffmann-La Roche Gruppe
Petaling Jaya4 days ago - ...Senior Customer Experience Engineer (Mandarin Speaker) SentinelOne is defining the future of cybersecurity through our XDR platform that... ...content/topics surrounding S1, cybersecurity, and endpoint management. Implement operational strategies that are designed to increase...
SentinelOne
Kuala Lumpur4 days ago - ...Description POSITION GENERAL SUMMARY Providing efficient customer service to airport users around and beyond the traditional... ...Gather feedback from passengers via the interactive feedback management tool. # Be the first person to greet and welcome passengers...
Malaysia Airports
Sepang1 day ago - ...Customer Experience Specialist Castlery is looking for a Customer Experience Specialist to join our Customer Experience Department. The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it's through a physical store...
Castlery
Johor Bahru2 days ago - ...better, brighter solutions and space to move your career forward in endlessly different directions. We are looking for a Manager Consumer Experience - Acquisition to drive user conversion and acquisition of our Smoke Free Products support and coordinate the execution of...
Philip Morris International
Selangor1 day ago - ...Operations / Customer Experience Associate (Junior/Senior) This job is for an Operations/Customer Experience Associate (Junior/Senior) at Evolt Karting in Johor. You might like this job because it offers a fun working environment, free karting, and career development...
Evolt Karting Sdn Bhd
Johor Bahru2 days ago - ...Manager, Microsoft 365 Services About the Role As a Microsoft 365 Manager, you will have the ability to directly impact successful business adoption of our End User Service Technologies. Responsible for envisioning and developing the technical solutions that meet...
AIA Hong Kong and Macau
Kuala Lumpur5 days ago
