Search Results: 140 vacancies
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and tight-knit team. As a Customer Experience Agent (CEA), you will be responsible for answering incoming calls and/or live chats from Fincrew...
...individual KRA and contribute to the department’s overall KRA.
-Manage, review, and take corrective action as per PDCA (Plan, Do,... ...equivalent professional qualification.
-Minimum 5 years of direct experience in Contact Centre operation with at least 3 years experience in...
...exceptional service and support to our valued customers. We offer pet medicine and nutritional... ...that our customers receive the best experience when interacting with our brand.
As a Customer... ...in multitasking and efficiently managing various platforms simultaneously.
-Empathetic...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication/Remittance
(Shift Work + Public Holidays)
Responsibilities:
-Provide... ..., and a customer-centric mindset.
-Time Management: Ability to multitask, prioritize, and manage...
...platform that provides innovative financial management solutions for the modern ASEAN SME... ...building the business.
We are looking for a Customer Success Specialist who is ready to... ...account management or customer success experience preferably for a Fintech SAAS tool...
...including voice, email, online chats, case management, etc.
-Setting realistic... ...problems and providing support to the customer, ensuring a high level of satisfaction.... ...Preferably at least 1 year of related working experience in a Contact Centre
-Experience in...
...- Minimum STPM, Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT industry... ...customers inquiries and feedbacks in a quality manner.
- Manage and ensure timely meeting the customer requirements.
-...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators)... ...and keep things confidential
-Provide feedback to management concerning possible problems or areas of improvement...
...currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in... ...candidate does not necessarily need prior experience but needs to have a can-do attitude,... ...Process:
-Interview with the future manager (45 min - 1 hour) to assess match to the...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates... ..., monthly and semi-annual reports for Management.
-To assist in the implementation... ...holder with a minimum of 3 years’ experience in customer service/Contact Centre background...
...the entire process.
-To lead and drive digital project management activities and timeline planning with internal or external... ...internal consultant to Business Units specialising in improving customers experiences.
-Provide support to external and internal stakeholders...
...multichannel marketing strategy, distribution channel management and lifecycle development tactics for new and existing customers; to build a sustainable competitive advantage... ....
-Minimum 8 years of relevant working experience in a marketing capacity, preferably within...
...social media for the purposes of increasing impressions and customer requests and conversion
-Community building, reaching the... ...-Passionate about all things digital and social media
-Experience managing social media platform: Facebook, Instagram, Blog, Tiktok, Twitter...
Summary:
The Legal Manager is a managerial role, responsible to provide legal support and advises on wide range of legal affairs of... ...not compulsory).
-Minimum of 6 years of post-qualification experience from private practice or as in-house legal counsel on corporate...
...monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management... ...happiness.
[Apply now at
; JOB REQUIREMENTS: Minimum 5 years of experience.
- Degree/Diploma in Human Resources Management/...
...seeking a highly motivated and experienced Technical Project Manager to join their team. The right candidate will be responsible for... ...Technology, Engineering, or Business related field (or equivalent experience).
-Minimum of 4 years of experience as a Technical Project...
...will have administrative duties in developing and implementing management strategies. This role will be reporting to the Lead, Account... ...online food ordering market
Qualifications
~2 - 3 years’ experience within a client management role preferable
~ Proven B2B...
...Role:
We are looking for a talented Food Safety & Quality Manager who is able to support the expansive growth of our dark... ...our stores and distribution centers
Monitor and own the customer-experience journey including actionable items on how to improve the incident...
As a Digital Marketing Manager at MoneyX, you will play a pivotal role in driving our digital marketing strategy and execution to achieve... ..., Business, or a related field.
-Minimum 5 years of experience in digital marketing roles, with a focus on strategy development...
-To review and manage monthly management reports for company performance meeting
-Handling monthly / quarterly management reports... ...professional body.
-Preferably more than 7 years working experience in similar nature of role and experince in Financial Indutry....