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- ...platform teams for removals. Perform and coordinate change management and administrative tasks within Azure DevOps and maintain... ...project management and/or PMO experience, leading technical implementation (eg, Java/Oracle/etc). People management experience in consulting...
- ...Key Responsibilities - Lead the implementation of cybersecurity solutions such as SIEM, endpoint protection, firewalls, IDS/IPS, DLP,... ...security project planning, technical documentation, and change management processes. - Provide technical leadership and mentorship to...
- Objective Regional Manager, Customer Happiness plays a critical leadership role in shaping and delivering a consistent, high-quality customer... ...cross-functional customer support team but also design and implement strategic service initiatives, set up regional SOPs, and...
- ...Performance Based) ★ Annual Bonus (Performance Based) ★ Flight Ticket Reimbursement (Hired Only) JOB DESCRIPTIONS: ⟡ Answering customer’s questions via phone and/or live chat ⟡ Maintaining and updating customers’ accounts ⟡ Responding to customers’ complaint,...
Horizon Network
Kuala Lumpura month ago - ...is continually innovating to offer its customers a complete and increasingly efficient range... ...activities of the Strategic Accounts managed by the regional office and agencies. You... ...Point. Ensure action plans are well implemented, follow up and report to HO management achievements...
- We're Hiring: Implementation and Technical Engineer (57411) Our client: A Japanese multinational... ...solutions. The engineer will manage technical deployments, handle infrastructure... ...including PACS, VNA, and 3D modules, at customer sites. • Implement hardware infrastructure...
- ...Assistant Manager-Customer Care-English&Mandarin - BFS044460 Position: Domain Trainee_Customer Care_ English Location: Malaysia Ready... ...ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to...
- About MoEngage MoEngage is an intelligent customer engagement platform, built for customer-... ...business needs ~Exceptional project management and organizational skills - especially in... ...our products and services ~Develop and implement client retention strategies to ensure...
- ...notes) and follow-up on order progress as per plan. Handling customer’s enquiries and complaints with the relevant internal... ...order deliveries. Responsible to raise complaints in Complaint Management System (CMS) and follow up till closure. Provide daily updates...
- 主要職責 - 領導網路安全解決方案的實施，例如 SIEM、端點保護、防火牆、IDS/IPS、DLP、EDR/XDR、WAF、IAM、PAM 等。 - 與專案團隊和供應商合作，設計安全技術並將其整合到複雜的 IT 環境中。 - 制定並執行安全實施計劃，包括時間表、資源需求和風險評估。 - 執行安全設備和工具的配置和微調，以優化效能和偵測能力。 - 確保遵守網路安全標準（例如 ISO 27001、NIST、CIS）。 - 協助事件回應設定、偵測規則建立和回應劇本整合。 - 與利害關係人合作進行安全專案規劃、技...
- ...what awaits you at Alpha Iota! Role Summary: The Customer Relations Manager is responsible for overseeing the Customer Service (CS)... ...effective resolution of customer inquiries and issues. Implement and maintain customer service standards, policies, and procedures...
- ...accounts (Banking institutions, Asset management,...) Take over a strategic portfolio... ...while reporting directly to the Head of Customer Success (based in Australia). Earn up... ...commercial growth. Work closely with implementation and technical teams (based in Malaysia)...
- ...Objectives of the Position ~ The Customs Functional & Process Design Specialist coordinate... ...this role it is important to design and implement IS tools and systems based on... ...process with regards to IS solutions Manage and coordinate Change Request from SC Operations...
- ...experienced and strategic leader to oversee its customs compliance operations across Malaysia.... ..., and customer-focused operations. Managing the end-to-end customs clearance process... ...efficiency and risk mitigation by implementing data-driven process improvements and performance...
- ...stakeholders to define and execute a unified customer experience vision across the... ...enhance the Voice of Customer (VoC) program, managing the collection and analysis of CSAT, NPS... ...strategies to improve service delivery and implement systems to monitor the progress of key...
- ...Contribution 6- Fun Achievements 1- Served more than 5000 customers 2- Helped around 350 stroke survivors in their recovery... ...Helping in reconfirm with customer after book appointment • Manage large amounts of incoming call 3. SOCIAL MEDIA • Answers questions...
- ...change, the ability to retain existing customers and attract new ones is critical. As a... ...The opportunity We are looking for Managers /Senior Managers to join our leading Customer... ...workshops Lead in the design and implementation of customer-centric solutions that...
- ...seeking talented individuals who can contribute to the company's success. about the job Formulate, implement, monitor, review, and improve customer relations management policies and standard operating procedures (SOPs). Ensure proper planning and preparation of...
- ...technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in... ...or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked...
- ...Job Description We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Assistant/Executive... ...Skills • Problem Solving & Critical Thinking • Order Management & Coordination • Record Keeping & Reporting • Multilingual...
