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- ...Responsibilities of the Role: ~The analysts shall assist in the development of the Arion and Al tools to give Customer Support a firm base in relation to quality. ~The analysts shall be daily moderators of automated learning. ~Conduct investigations as and when...
- ...Job Description Position: Customer Quality Engineer Location: Senai, Johor Reporting to: APU Manager/ Section Manager Job Responsibilities 1. Responds to customer complaints. 2. Validates the complaint; 3. Follows-up with immediate visit if required...
- ...Kulim General Overview Functional Area: Quality (QUA) Career Stream:Operations Quality (OPQ) Role: Specialist (SPE) Job Title: Specialist, Operations Quality... ...continuous flow of high quality products to our customers. Detailed Description Performs tasks such...
- Objective -To assist Customer Happiness Senior in managing the team based on AM / PM shift and responsible for analyzing and planning... ...-Productivity - is a main qualifier to is a quality metric for assessing a team’s performance, and by default how well...
- About This Role We are looking for a Customer Service Support Specialist (Malaysia) to strengthen our customer support operations and ensure an outstanding... ...multiple support cases while delivering prompt and high-quality service. -Escalate complex or unresolved issues to...
- ...City: Penang General Overview Functional Area:FIN - Finance Career Stream:DEC - Decision Support Role:Specialist SAP Short Name: SPE Job Title:Customer Quote Specialist Job Code:SPE-FIN-QUOT Job Level:Band 08 Direct/Indirect Indicator:Indirect Summary...
- We’re looking for a Customer Service Specialist to join our team! This role is ideal for someone with 1-3 years of experience in customer service, social media engagement, or e-commerce support, particularly within the FMCG, skincare, or healthcare industry. You will play...
- ...A well-established international company is looking for a Customer Service Specialist to join its growing team based in Kuala Lumpur . This is a great opportunity for someone with a strong service mindset, order processing experience, and the ability to work well across...
- ...Hiring a Specialist to manage end-to-end demand fulfillment, customer supply chain coordination, and delivery performance, ensuring customer satisfaction and business... ...and tools. Structured, detail-oriented, and quality-driven work approach. Strong communication...
- ...Singapore-based VC firm Cocoon Capital. Lendela currently serves customers in Singapore, Hong Kong, and Australia. Why join us? Your... ...We’re looking for a dynamic and ambitious Customer Success Specialist to join our team in Malaysia. The successful candidate will have...
- ...NASDAQ:SREV), a wholly owned subsidiary of Concentrix Corporation (NASDQ: CNXC) helps the world’s leading brands grow closer to their customers. As a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions,...
- ...At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue... ...Quality Assurance team, you will be a trusted partner for customers to ensure and improve the overall quality of IT systems...
- ...become Malaysia's leading cloud payroll software, and Jibble an award-winning time clock solution, each with thousands of paying customers. About The Job We are seeking eager, motivated candidate to join our growing organization. The successful candidate will...Remote job
- ...of the Role: ~Developing, maintaining, training and coaching the agents to enhance overall customer support. ~Process review for improving the call flow efficiency and quality of call centre agents (voice and e-services). ~Track all the pain points relating to customer...
- ...committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing... ..., and Bhutan. Role Overview: As a Customer Service Specialist in our Sales and Marketing Department, you will play a critical...
- ...encompasses an overall responsibility for managing the customer experience and quality of the operations team on a day-to-day basis. The role... ...Malaysia. ~Minimum 12 months at current level of Executive/ Specialist. ~Excellent disciplinary and performance track record....
- -Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat -Educating clients on how to use the Company’s website and trading platforms -Communicating with clients regarding the company’s products...
- ...and medical device industry is expanding its presence in Malaysia. We are looking for a capable and driven professional to join the Customer Service team within the Vision Care division. This role is suited for someone who thrives in a fast-paced environment, is highly...
MYR 42,000 per year
...business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud &... ...: Meets predetermined and assigned productivity targets and quality standards. Understanding of assigned Unit of work in the investigation...- ...Frontier. #TheCryptoArk #Bybit The Role About the role: Customer Service - P2P Specialist You will be responsible for : # Merchant Support:... ...of contact for local community users, providing high-quality support and resolving inquiries; Help build a positive...