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- ...Responsibilities of the Role: ~The analysts shall assist in the development of the Arion and Al tools to give Customer Support a firm base in relation to quality. ~The analysts shall be daily moderators of automated learning. ~Conduct investigations as and when...
- ...insights to help business grow. As a Business Process Outsource (BPO) and a Contact Center, we continuously believe in accelerating customer growth and sales profit through the highest standard of data analysis and personalised customers’ experience. WE DON’T JUST...
- Objective -To assist Customer Happiness Senior in managing the team based on AM / PM shift and responsible for analyzing and planning... ...-Productivity - is a main qualifier to is a quality metric for assessing a team’s performance, and by default how well...
- About This Role We are looking for a Customer Service Support Specialist (Malaysia) to strengthen our customer support operations and ensure an outstanding... ...multiple support cases while delivering prompt and high-quality service. -Escalate complex or unresolved issues to...
- We’re looking for a Customer Service Specialist to join our team! This role is ideal for someone with 1-3 years of experience in customer service, social media engagement, or e-commerce support, particularly within the FMCG, skincare, or healthcare industry. You will play...
- ...A well-established international company is looking for a Customer Service Specialist to join its growing team based in Kuala Lumpur . This is a great opportunity for someone with a strong service mindset, order processing experience, and the ability to work well across...
- ...Singapore-based VC firm Cocoon Capital. Lendela currently serves customers in Singapore, Hong Kong, and Australia. Why join us? Your... ...We’re looking for a dynamic and ambitious Customer Success Specialist to join our team in Malaysia. The successful candidate will have...
- ...of the Role: ~Developing, maintaining, training and coaching the agents to enhance overall customer support. ~Process review for improving the call flow efficiency and quality of call centre agents (voice and e-services). ~Track all the pain points relating to customer...
- ...encompasses an overall responsibility for managing the customer experience and quality of the operations team on a day-to-day basis. The role... ...Malaysia. ~Minimum 12 months at current level of Executive/ Specialist. ~Excellent disciplinary and performance track record....
MYR 42,000 per year
...business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud &... ...: Meets predetermined and assigned productivity targets and quality standards. Understanding of assigned Unit of work in the investigation...- ...and medical device industry is expanding its presence in Malaysia. We are looking for a capable and driven professional to join the Customer Service team within the Vision Care division. This role is suited for someone who thrives in a fast-paced environment, is highly...
- -Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat -Educating clients on how to use the Company’s website and trading platforms -Communicating with clients regarding the company’s products...
- Customer Support Specialist with Advanced Troubleshooting Experience in Telecommunication/Remittance Role and responsibilities Provide exceptional... ...and a willingness to learn attitude. Commitment to Quality: Confirmed commitment to quality and customer service. Additional...
- ...developers, DevOps, and product managers to ensure the delivery of high-quality software. ________________________________________ Key... ..., and Tosca. • Proficiency in Java, including writing custom utilities and reusable test components. • Experience with test...
- ...units. Chery is driving innovation and excellence in the automotive industry, and we’re looking for a passionate and experienced Quality Supervisor to join our growing team in Shah Alam. What You’ll Do: ✅ Lead quality inspection processes and ensure compliance...
- ...decision related to service delivery activities without direct customer interaction, adopting customer centricity mindset within day-to... ...customer request or issue and to ensure that the organization has quality data to enable effective customer retention and business...
- ...related supply and stock management activities without direct customer interaction, adopting customer centricity mindset within day-to... ...customer request or issue and to ensure that the organization has quality data to enable effective customer retention and business...
- Working Experience/Qualification: ~ Minimum three to five years of experience in RC structural high-rise buildings, including civil engineering, with relevant academic qualifications. Interested candidates please submit your application through Jobstore.com ...
- ...inspection of goods at suppliers’ premises to ensure goods meet our quality expectations. To evaluate & monitor supplier quality... ...preventive actions are carried out effectively. To attend the customer complaints on product quality and perform the diagnosis to the...
- ...Description What is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services... ...to assess the risks posed by potential, new or existing customers and to mitigate those risks before the client can enter...
