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- ...Responsibilities : • Provide continuous technical support via telephone and email related to the product • Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem • Identify the level of...Petaling Jaya28 days ago
- ...write clear and precise reports and to relate complex information in a simple way to a... ...with the overseas project on prospect, customer and agent trade enquiries. - To prepare... ...ensure corrective and preventive action is executed and followed through. Reports : - To...
Weng Meng Industries Sdn Bhd
Banting, Selangora month ago - ...Job Responsibilities: Deliver outstanding customer support through live chat, email, and inbound/outbound phone calls to ensure a smooth and satisfying customer experience. Respond to customer queries promptly, providing accurate details about product features,...Petaling Jayaa month ago
- Position Responsibilities Performance Management and Industrial Relations (PMIR) -Execute end-to-end PMIR processes, including managing disciplinary, grievance, conflict resolution, and performance improvement cases in a fair and timely manner. -Support the...
- -Handling all inbound calls, live chat and email pertaining to customer general enquiries ,issues, complaints, comments, feedbacks and other raising issue related to the company's products -Exceeding customer expectation in terms of service & accurate information. -Working...Petaling Jayaa month ago
- ...Summar y: To support and execute key HR operational and employee experience functions, including employee relations, uniform management, staff transport and accommodation coordination, and engagement initiatives. Key Responsibilities: 1. Employee Relations...
- We are looking for a Customer Service to join our team at Gathercare. The Customer Service Representative acts as the first point of contact... ...associate or bachelor’s degree in health, communications, or a related field preferred. -Fresh gradute/ 1-3 years of experience in...
- ...Responsibilities 1. Employee Engagement and Culture: -Execute comprehensive employee engagement and cultural strategies to enhance... ...for improvement as needed. -Conduct and maintain all ER related innovation and automation processes. 2. Performance...
- ...call regarding on lab test enquiry incuding to provide quotation to client Communicate with client on the sample submission & any related issue. Coordinate the lab testing process between Lab, Admin, Sales & Billing Department. Direct liase with SGS affiliate for...
- ...Posted: Country: Malaysia Location: Hamilton Sundstrand Customer Support Centre (M) Sdn Bhd No 9 Lengkuk Keluli 2 Bukit Rajah... ...Requirement Degree /Diploma in Business Administration or related. Min 5-7 years of similar working experiences in Customer Service...
- ...Daythree is an award-winning business process management company specializing in optimizing customer experience (CX) through cutting-edge technology. As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative...
- ...Advanced Case Handling -Manage high-difficulty or sensitive cases that require deeper investigation, conduct recovery calls to customers to uphold ZUS’ Customer Happiness standards, restore customer trust, and ensure a positive resolution while capturing insights for...
- ...candidate?" Hopefully, you! We're looking for a customer-focused and detail-oriented Customer Service / Admin Executive to join our team. In this role, you’ll be the... ...Business Administration, Communications, or a related field (fresh graduates are encouraged to apply)...
- ...WISE AI is seeking a proactive and detail-oriented Product Executive to support our product management team in delivering cutting-edge... ...needs, and ensuring that our products meet business goals and customer expectations. JOB RESPONSIBILITIES Assist in defining and...Subang Jaya13 days ago
- ...About You As the Assistant Manager for Public Relations at CARSOME, you will play a key role in supporting the execution of strategic communications and public... ...a fast-paced, innovative team revolutionizing customer experience in Southeast Asia's automotive industry...
- ...Job Title: Cargo Sales Executive Location: KLIA (Malaysia) Employment Type: Full-Time... ...managing daily operations, and ensuring customer satisfaction through efficient... ...principals, agents, and customers on cargo-related matters. Monitor and manage collections...Sepang22 days ago
- ...Identify gaps in brand promise vs. citizen/customer experience. 4. Content and Messaging... ...Functional Collaboration -Work closely with execution teams to frame, execute and oversee... ...or diploma in Communications, Public Relations, Marketing, social sciences, business or...
- ...professionally. Job Responsibilities : As a Technical & Customer Support Specialist for a leading payment gateway company, you... ...for our clients. Respond promptly to merchant inquiries related to payment processing, integration, settlement, transaction errors...Shah Alam3 days ago
- ...the Information Counter: To man the i-counter and assisting customers with enquiries and provide accurate information as well as activities... ...following up with customers. To conduct sharing sessions related to customer service in coworker meeting forums. Coordination...
- Objective The Senior Executive, CRM is responsible for strengthening user retention and engagement... ...hands-on management of the CDP (Customer Data Platform), including segmentation,... ...reports and dashboards to track key metrics related to CDP performance, campaign...
- ...Minimum 1 year of proven experience in international logistics and freight forwarding Solid understanding of global trade regulations customs compliance and shipping documentation Strategic thinker with a strong track record of achieving measurable business results and...
- ...Key Responsibilities: Prepare and process customs documentation for import/export shipments. Ensure compliance with local customs... ...Requirements: Diploma/Degree in Logistics, Supply Chain, or related field. 1–3 years’ experience in customs clearance (sea/air...
- ...bjectives of the Position Reporting to the Customer Service Lead for MYSG, the objective of... ...within BASF in order to successfully execute the orders for customers. In addition... ...to development and communication related to order management in customer services...
- ..., proactively addressing any concerns and keeping clients informed of project progress and updates. Brand Management and Public Relations -Maintain the agency’s brand voice across all communications channels, including social media, newsletters, press releases, and...
- We are looking for a proactive, detail-oriented, and customer-focused Customer Service Executive to join our team. In this role, you will be the primary... ...Degree in Business Administration, Information Systems, or related disciplines. -Minimum 2 years of experience in...
- ...variance analysis reports. To administrate daily finance operations and cash management. To liaise with procurement on matters related to procurement and vendor management. To prepare profit and cash flow forecast and projection. To assist in dealing with...Putrajayaa month ago
- ...positions available below: ~ Pharmacy Sales Executive – Based in Selangor Feel free to... ...such as making appointments, visiting customers and follow up on order. Collaborate... ...in Business, Marketing, or related fields. ~1–3 years of experience in sales...Putrajayaa month ago
- • Lead and motivate a team of Customer Service Executives • Monitor daily team performance and service level metrics • Conduct coaching, feedback sessions, and performance evaluations • Handle escalations and ensure timely resolution of customer issues • Liaise with...Subang Jayaa month ago
- ...joint targets with the business. We execute transactions that are part of KONE... ...Administration, Billing, Back Reporting, Reporting & Customer Portal Ensure the data input is... ...allocated by team leaders and managers relating to reporting and other KBS processes...Petaling Jaya3 days ago
- ...JOB SCOPE: Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience. Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing. Foster strong...
