Customer Support:
-Respond promptly to customer inquiries via various channels (email, chat, phone).
-Provide accurate and helpful information to resolve customer issues and concerns.
Issue Resolution:
-Investigate and analyze customer problems, identify...
...opportunities and maintain good relationship with potential and existing customers.
[Apply now at
; JOB REQUIREMENTS:
-At least 3... ...welcome to apply.
-Able to converse in fluent English and Mandarin to liaise with China supplier and internally.
-Self-...
...Job : *CUSTOMER SPECIALIST MANAGER*
Location: Seri Kembangan
Salary: RM4000 – RM6000
*MUST HAVE*
Minimum 5 years working experience in customer service for shopee lazada, or various social media channels.
-Excellent leadership and interpersonal skills
-Degree...
Startentrepreneureonline
Seri Kembangan, Selangor
4 days ago
...delivery dates, being the point of contact for customers with routine enquiries and resolve non-... ....- work closely with the Shared service Center (SSC) for immediate order issue resolution... ...of English and native language e.g., Mandarin, Bahasa Indonesia, Thai, Korean or...
Swivelt Pte. Ltd.
Kuala Lumpur
21 hours ago
...Job Responsibilities:
- Provide full spectrum of customer service support to merchants and key accounts across the region, including but... ...Service preferred
- Required languages: English, Cantonese, Mandarin - able to speak, read and type as role requires candidate to...
KPay
Kuala Lumpur
4 days ago
...order cycle including all post-sales activities. You will work closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues effectively. You will be part of a multicultural &...
Lesaffre Iberica SA
Kuala Lumpur
21 hours ago
MYR 57,600 per year
...inbound calls and live chat pertaining to customer general enquiries, complaints,... ...customers' expectations in terms of customer service and accurate information.
• Work in a... ...SPM and above
• Required language(s): Mandarin & English.
• Minimum 1 year of working...
...develops people to execute outstanding service, build sales and control costs to deliver... ...plans and expansion plans.
People and customer service
-Gives priority to customer... ...Malaysia, English.
-Ability to converse in Mandarin will be an added advantage.
-...
...identify and develop new opportunities within existing and new customers for products and services.
Implementing the local go-to–market product... ...organizational and time management skills.
Able to communicate in Mandarin or Cantonese will be advantage.
Interested...
Job Description (JD)
• Answering emails and phone calls from customers professionally and
responding to customer inquiries and... ...customers' satisfactory
• To implement the transaction banking services to customers within SLA
• To independently manage stakeholders...
Optimum Solutions (Singapore) Pte Ltd
Petaling Jaya
11 days ago
...About Our Client
Our client is a renowned player within the Services industry with a global presence for over a century. They are currently looking for a HR Service Delivery Specialist - Mandarin Speaker to join their dynamic team to assist in the business of the company...
Michael Page
Kuala Lumpur
4 days ago
...Responsibilities:
Communicate with customers via phone email & face to face.
Provide... ...feedback on the efficiency of the customer service process.
Preparation of daily/monthly... ...:
Possess a good command of Mandarin & English in both written and verbal forms...
Job Title:
Advisor I, Customer Service – Mandarin
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support...
...Customer Service Officer (Chinese Speaking)
[REMOTE] Your new role
To assist the Customer Service / Marketing Department to implement after-sales support service
Proactively identify clients' needs and development
Maintain good relationship with existing...
Recooty
Kuala Lumpur
2 days ago
...efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely... ...by providing excellent Customer Services.
To be constantly guided by company's... ...encouraged to apply.
Can speak in English & Mandarin.
Previous working experience in...
JOYCE COUTURE LTD
Petaling Jaya
24 days ago
...Bachelor's Degree
Experience: Min Requirement of 6 month of Customer Service experience
Ensure service delivered to our customers via... ...What nationality are you?
Can you speak, write and read Mandarin?
The Joining date are 8th and 15th April, which of the date...
GrowthFn Sdn Bhd
Cyberjaya, Selangor
1 day ago
DUTIES AND RESPONSIBILITIES:
• Understand customer enquiries and respond via applicable... ...accordingly
• Demonstrate a strong customer service orientation and take responsibility to... ...spontaneously in both English and, for native Mandarin Customer Service, Customer Support
Vdart Inc
Kuala Lumpur
13 days ago
...about the company
A dynamic financial services company specializes in international... ...continents and a commitment to innovation and customer-centricity, it serves clients in over 18... ...with resilience and innovation.
3. Proficient in Mandarin and English. show more
...Job Responsibilities:
Responsible for customer online consultation and answering... ...customers' expectations in terms of customer service & accurate information.
Work in a team... ...Must be able to converse fluently using Mandarin and English
~ Must be able to read &...
The Coffee Bean
Shah Alam
2 days ago
...Bybit is looking for proactive Bilingual Customer Service Specialist (English & Mandarin) to join our team in Kuala Lumpur office!
Benefits:
Shift Allowance: We recognize your commitment and flexibility, and offer an allowance for remuneration.
Transport Allowance...
...importantly, are you keen to be part of a global contact centre servicing its own customers? If you are looking for a career and not just a job, at... ...JOB REQUIREMENTS:
-Ability to converse and write in Mandarin and Cantonese will be required to serve respective market...
...and chat in a timely manner
Identify customers’ needs, clarify information, research every... ...information and excellent customer service
Research required information using available... ...school within Malaysia.
Fluent in Mandarin or Cantonese and English (Speak, Read &...
TIME's group
Kuala Lumpur
4 days ago
...Manage inbound and outbound calls to attend to customer
Ensure accurate customer data maintenance... ...to create brand awareness
Provide services to clients
Job Requirements
Ability to communicate in both Mandarin and English as this candidate will be engaging...
First Century Advertising Marketing
Kuala Lumpur
27 days ago
...Role & Responsibilities
Understand customer enquiries and respond via applicable channels... ...Demonstrate a strong customer service orientation and take responsibility to ensure... ...encouraged to apply
Languages required: Mandarin and English B2 (Speak, Read & Write)...
TIME's group
Kuala Lumpur
4 days ago
...Excel and PowerPoint).
-Good communication and negotiation skill.
-Good Customer Services skills and knowledge.
-Able to communicate well in English and Bahasa Malaysia.
-Mandarin Speaker is an added advantage.
Person Specification:
-Possess own...
...Ensure team members strictly adhere to call center discipline & guidelines.
Team Management
Lead, mentor and coach Customer Service Agents to meet business KPIs.
Conduct active monitoring of Customer Service Agents to ensure that they are aligned in meeting...
Brandt Business Services
Petaling Jaya
16 days ago
Respond promptly to customer inquiries via phone, email, or live chat in a professional and... ...要时将复杂问题升级至相关部门。
-Provide product or service information to customers, including... ...communication skills in both English and Mandarin, both written and verbal. 良好的英语和普通话沟通能力，...
...Professionally handle high volume of inquiriees from customers
-Effectively and efficiently solving... ...now at
; JOB REQUIREMENTS:
-Mandarin Speaker
-SPM holders with related... .../midnight shift) to ensue we have 24/7 service levels
-Able to work on public...
...Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
Establish work procedures and processes that support the company and departmental...
TDCX
Kuala Lumpur
3 days ago
...platform, providing advanced financial services to traders globally by using blockchain... ...world and never stop to improve on our customer experience.
What You'll Be Doing
Responsible... ...of spoken and written English and Mandarin as the role requires to deal with China/...
OKX
Kuala Lumpur
24 days ago