Search Results: 46 vacancies
...Number 24074620
Job Category
Rooms & Guest Services Operations
Location
Perhentian Marriott... ...and meets the expectations of the customers on a daily basis.
• Develops specific... ...needed.
• Attends meetings (e.g., front office supervisor meetings, operations meetings...
...24074621
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott... ...JOB SUMMARY
Assists the Front Office Manager in administering front office functions... ...and meeting the expectations of the customers on a daily basis.
• Develops specific...
...information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
Job Number 24074622
Job Category
Rooms & Guest Services Operations
Location
Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil,... ...guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card,...
Job Number 24074625
Job Category
Rooms & Guest Services Operations
Location
Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION...
...information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
Job Number 24074623
Job Category
Rooms & Guest Services Operations
Location
Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION...
...24075932
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott... ...and meeting the expectations of the customers on a daily basis.
• Assists in development... ...car rental, airline and train tickets, office services, beauty and barber services,...
...Type Management
JOB SUMMARY
Handles customer inquiries and lead requests for locally... ...group sales parameters outside the sales office. Works with customers to align preferences... ...and in a timely fashion for quality service delivery. Drives customer loyalty by delivering...
...to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms... ...according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with...
...Maintain cleanliness and organisation of the coffee station, including equipment cleaning and stocking supplies
Provide excellent customer service by greeting guests, taking orders, and handling transactions accurately
Collaborate with team members to ensure smooth...
...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision.... ...according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests...
...motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls... ...overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies...
...Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for... ...escalation and tracking processes are effective and meet the service level agreements.
• Monitors flow of issue management amongst...
...Enforces proper breakdown procedures for banquets, restaurants, room service and associate cafeteria.
• Ensures compliance with all Food &... ...'s Safety Standards.
Providing and Ensuring Exceptional Customer Service
• Attends meetings and communicates with executives...
...Position Type Non-Management
POSITION SUMMARY
Perform general office duties to support Sales & Marketing (e.g., filing, sending... ...process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions...
...statements and payroll progress reports as needed to assist in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees...
...cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually... ...Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Demonstrates knowledge of job-relevant issues...
...SUMMARY
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations... ...Opens and closes restaurant shifts.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product...