...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision.... ...and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately...
...brand’s Safety Standards.
Providing and Ensuring Exceptional Customer Service
• Attends meetings and communicates with executives... ...policies to prevent accidents and control costs.
• Supports a departmental orientation program for associates to receive the...
...Position Type
Management JOB SUMMARY
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards... ...the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to...
...Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests...
...ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Develops specific goals and plans to... ...process of receiving and resolving guest issues and requests.
Supporting Management of Guest Service Team
• Utilizes interpersonal...
...N
Relocation?
N
Position Type
Management JOB SUMMARY
Supports the Director of Recreation in all aspects of the pool and beach... ...Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Demonstrates knowledge of job-relevant...
...ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all... ...financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints...
...Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Communicate with Facilities support staff and customers to understand customer requirements in order to ensure services delivered are as requested. Plan and coordinate equipment...
...; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication... ...the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to...
...that creates and executes property-level communications to our customers. Under the leadership of the Director of Sales & Marketing,... ...government relations activities, and press promotional activities.
• Supports pull through of impactful PR strategy & activities to drive...
...Relocation? N
Position Type Management
JOB SUMMARY
Handles customer inquiries and lead requests for locally driven groups with... ...on market conditions and property needs.
• Executes and supports the operational aspects of business booked (e.g., generating proposal...
...timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each... ...customer base for group/catering sales opportunities.
• Supports brand's Service and Relationship Strategy, driving customer loyalty...
...corporate sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.... ...acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal...
...related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.... ...acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal...
...appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality...
...Maintain cleanliness and organisation of the coffee station, including equipment cleaning and stocking supplies
Provide excellent customer service by greeting guests, taking orders, and handling transactions accurately
Collaborate with team members to ensure smooth...
...confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests...
...an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels....
...understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by...
...genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear...
...company assets. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an...
...professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply...
...professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects...
...professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality...
...individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a...
...assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing...
...language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety...
...assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect...
...assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing...
...understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by...