...Description
Job Number 24074620
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott Resort & Spa,... ...ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Develops specific goals and plans to...
Job Number 24074622
Job Category
Rooms & Guest Services Operations
Location
Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil,... ...guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card,...
...Description
Job Number 24074621
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott Resort & Spa,... ...ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to...
...Job Description
Job Number 24074623
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position...
...Maintain cleanliness and organisation of the coffee station, including equipment cleaning and stocking supplies
Provide excellent customer service by greeting guests, taking orders, and handling transactions accurately
Collaborate with team members to ensure smooth...
...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision.... ...according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests...
...Enforces proper breakdown procedures for banquets, restaurants, room service and associate cafeteria.
• Ensures compliance with all Food &... ...’s Safety Standards.
Providing and Ensuring Exceptional Customer Service
• Attends meetings and communicates with executives...
Job Number 24075932
Job Category
Rooms & Guest Services Operations
Location
Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil... ...the quality, standards and meeting the expectations of the customers on a daily basis.
• Assists in development of specific goals...
...motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls... ...overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies...
...cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually... ...Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Demonstrates knowledge of job-relevant issues...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...Position Type Non-Management
POSITION SUMMARY
Communicate with Facilities support staff and customers to understand customer requirements in order to ensure services delivered are as requested. Plan and coordinate equipment installations, moves, additions, changes...
...job descriptions for each position.
• Recognizes success performance and produces desired results.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring...
...statements and payroll progress reports as needed to assist in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees...
...SUMMARY
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations... ...Opens and closes restaurant shifts.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product...
...that creates and executes property-level communications to our customers. Under the leadership of the Director of Sales & Marketing, this... ...Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name...
...Relocation? N
Position Type Management
JOB SUMMARY
Handles customer inquiries and lead requests for locally driven groups with... ...is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence...
...and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to...
...corporate sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.... ...identify areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer...
...business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives....
...the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain...
...Job Description
Job Number 24075262
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position...
...Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to...
...participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and...
...confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
...rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances....
...recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation...
...carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special...