Search Results: 43 vacancies
...ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all... ...financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints...
...? N
Position Type Management
JOB SUMMARY
Handles customer inquiries and lead requests for locally driven groups with... ...for hotel based on market conditions and property needs.
• Executes and supports the operational aspects of business booked (e.g.,...
...materials.
• Informs and/or updates the executives, the peers and the subordinates on... ....
Providing and Ensuring Exceptional Customer Service
• Attends meetings and communicates... ...accidents and control costs.
• Supports a departmental orientation program for associates...
...standards and meets the expectations of the customers on a daily basis.
• Develops specific... ...guest issues and requests.
Supporting Management of Guest Service Team
• Utilizes... ....
• Informs and/or updates the executives, the peers and the subordinates on relevant...
...standards and meeting the expectations of the customers on a daily basis.
• Assists in... ...service expectations and parameters.
Supporting Human Resource Activities
• Supports... ...problems.
• Informs and/or updates the executives, the peers and the subordinates on...
...required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
•... ...standards and meeting the expectations of the customers on a daily basis.
• Develops specific... ....
• Informs and/or updates the executives, the peers and the subordinates on relevant...
...Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Sales &... ...activities, and press promotional activities.
• Supports pull through of impactful PR strategy & activities...
...service delivery. Responsible for driving customer/guest loyalty by delivering service... ...group/catering sales opportunities.
• Supports brand's Service and Relationship Strategy... ...order to grow share of the account.
• Executes brand's Customer Service Standards and property...
...focus on building long-term, value-based customer relationships that enable achievement of... ...CORE WORK ACTIVITIES
Developing & Executing Sales Strategies
• Works with sales leader... .../or close on business.
• Executes and supports the operational aspects of business...
...related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.... ...team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g.,...
...overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies... ...Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff...
...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision.... ...and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately...
...for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on... ...acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor...
...Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests...
...Relocation? N
Position Type Management
JOB SUMMARY
Supports the Director of Recreation in all aspects of the pool and beach... ...Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Demonstrates knowledge of job-relevant issues...
...Maintain cleanliness and organisation of the coffee station, including equipment cleaning and stocking supplies
Provide excellent customer service by greeting guests, taking orders, and handling transactions accurately
Collaborate with team members to ensure smooth...
...confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests...
...counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and...
...language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety...
...professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects...