...Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and...
...that will enable improvement of the standard end-to-end process;
Participates in the preparation of the training materials and delivery of agent trainings
Follows internal rules and procedures set out in the Internal Rules
Adhering to the Company's policies, procedures...
...service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment....
...relationship.
-Communicate with sales team to make sure all customers’ order on place and no issue on stock availability.
-Follow up delivery status with warehouse to make sure delivery to company or customer completed smoothly
-Ensure timely payment and collections...
KEY ACCOUNTABILITIES
-On time delivery of project milestones
-Assist in reviewing IFRS17 business application and update whenever there are revisions or new products launched
-Assist in reviewing financial impact assessment and expense study required for IFRS...