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- ...with Amazon product listings and catalog updates Strong written English skills Comfortable working with spreadsheets and documentation Detail-oriented and able to follow instructions precisely Reliable communication and responsiveness (Slack-based team) Nice...
- ...coaching, and performance feedback to achieve operational goals. Quality Assurance & Controls: Establish and run QA routines (documentation quality, policy adherence, approval compliance, customer contact standards) ensure audit readiness and control execution....
- ...activities using EPM Automate Should have experience of conducting User Acceptance Test, and preparing deliverables such as design documents, test documentation, training materials and administration/procedural guides Ability to train internal staff of the advanced...
- ...latency, throughput, and overall reliability. Drive incident response processes, including coordination, triaging, resolution, documentation, and post-incident reviews (PIRs). Supervise and mentor junior SREs and infrastructure engineers, fostering knowledge-sharing...
- ...planning, coaching, and performance feedback. Quality Assurance & Controls: Establish and run QA routines (posting accuracy, documentation quality, approvals, compliance to standard work) ensure audit readiness and control adherence. SLA & KPI Ownership: Own...
- ...Billing, Disputes, Cash Application, Sales, Customer Service, and Operations to resolve blockers and reduce repeat delinquency. Documentation & Compliance: Maintain accurate records of contacts, commitments, and outcomes ensure collections activities adhere to policies...
- ...Serve as an escalation point for analysts manage time-sensitive and high-impact exceptions and ensure timely closure with clear documentation and approvals. Cross-Functional Collaboration: Partner with Collections, Billing, and Disputes to resolve root causes (e.g...
- ...effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration. Support in UAT testing - responsible to investigate the issues raised in UAT, and...
- ...effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration Support in UAT testing - responsible to investigate the issues raised in UAT, and to...
- ...Service, and B&C Process Teams) via phone and email to gather information, challenge invalid claims, and negotiate resolutions. Documentation Management : Meticulously compile and maintain all supporting documentation required to either approve a credit or deny and...
- ...performance feedback to achieve operational targets. Quality Assurance & Controls: Establish and run quality checks (case documentation, approvals, policy adherence, reason codes) and ensure control compliance and audit readiness. Escalation Ownership: Resolve...
- ...as an escalation point for analysts lead customer and internal negotiations to challenge invalid claims and secure repayment or documentation-based denial. Financial Impact & Controls Awareness: Understand and communicate dispute impacts to accounts receivable (AR...
- ...effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration throughout various phases of Oracle RMS(MFCS)/ReIM(IMCS)/ ReSA(SACS)/RPM(PCS)/...
- ...deliverables Experience in leading process design/ blueprinting workshops with key client stakeholders, compiling functional design documents and doing system configuration Hands-on experience in functional configuration in one or more module of Workday Good...
