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- ...delivery of enterprise or core banking technology solutions, assisting with tasks such as scripting, data preparation, testing, documentation, and configuration across modules such as onboarding, accounts, payments, lending, and compliance, while ensuring accuracy and adherence...
- ...this role you shall be responsible for the following: Support requirements analysis and solution design activities by documenting technical requirements, configuration details, and design assumptions. Assist in platform implementation tasks across assigned...
- ...activities using EPM Automate Should have experience of conducting User Acceptance Test, and preparing deliverables such as design documents, test documentation, training materials and administration/procedural guides Ability to train internal staff of the advanced...
- ...slippage in the delivery dates, aging tickets, or any matters likely to impede the service level of the contract To maintain documentation according to firm standards, best practices, and standard operating procedures To fully comply with and adhere to all the...
- ...Billing, Disputes, Cash Application, Sales, Customer Service, and Operations to resolve blockers and reduce repeat delinquency. Documentation & Compliance: Maintain accurate records of contacts, commitments, and outcomes ensure collections activities adhere to policies...
- ...effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration. Support in UAT testing - responsible to investigate the issues raised in UAT, and...
- ...Serve as an escalation point for analysts manage time-sensitive and high-impact exceptions and ensure timely closure with clear documentation and approvals. Cross-Functional Collaboration: Partner with Collections, Billing, and Disputes to resolve root causes (e.g...
- ...planning, coaching, and performance feedback. Quality Assurance & Controls: Establish and run QA routines (posting accuracy, documentation quality, approvals, compliance to standard work) ensure audit readiness and control adherence. SLA & KPI Ownership: Own...
- ...Service, and B&C Process Teams) via phone and email to gather information, challenge invalid claims, and negotiate resolutions. Documentation Management: Meticulously compile and maintain all supporting documentation required to either approve a credit or deny and...
- ...planning, coaching, and performance feedback. Quality Assurance & Controls: Establish and run QA routines (posting accuracy, documentation quality, approvals, compliance to standard work) ensure audit readiness and control adherence. SLA & KPI Ownership: Own...
- ...effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration. Support in UAT testing - responsible to investigate the issues raised in UAT, and...
- ...coaching, and performance feedback to achieve operational goals. Quality Assurance & Controls: Establish and run QA routines (documentation quality, policy adherence, approval compliance, customer contact standards) ensure audit readiness and control execution....
- ...end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality. To maintain documentation according to firm standards, best practices, and standard operating procedures To fully comply with and adhere to all the standard...
- ...as an escalation point for analysts lead customer and internal negotiations to challenge invalid claims and secure repayment or documentation-based denial. Financial Impact & Controls Awareness: Understand and communicate dispute impacts to accounts receivable (AR...
- ...performance feedback to achieve operational targets. Quality Assurance & Controls: Establish and run quality checks (case documentation, approvals, policy adherence, reason codes) and ensure control compliance and audit readiness. Escalation Ownership: Resolve...
- ...effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration throughout various phases of Oracle RMS(MFCS)/ReIM(IMCS)/ ReSA(SACS)/RPM(PCS)/...
